Cooktop, oven, and burner temperature issues may be resolved without a technician. If you see any error on the display screen, please visit our Error Codes - Cooktop and Range page to resolve the error.
Electric Models - LRE, LDE, LWS, LWD, & LCE Models ONLY
Use the steps below to resolve the cooktop issue.
Check for error codes.
Do you see any error code on the display screen? (Usually "F" followed by a number.)
Error codes are signs that the unit needs your attention, each error code has specific troubleshooting instructions. Please visit our Error Codes - Cooktop and Range page to resolve the error.
Use correct settings for the intended cycle?
Check the oven temperature settings and adjust it if necessary.
Oven control settings must be confirmed by pressing the START button after the temperature is changed.
Any temperature change made will be canceled if it is not confirmed by pressing the START button within 25 seconds.
Dedicated circuit breaker
The unit must be on a dedicated circuit, and also switched ON.
The ELECTRIC unit requires a 240V (AC), 40~50 amp dedicated circuit.
If the unit is not on a dedicated circuit, an electrician will need to be contacted to rewire the outlet.
Check the circuit breaker to be sure that it has not tripped OFF. If so, flip the breaker back to the ON position.
Do not use an extension cord.
The unit must be connected to the power outlet directly WITHOUT an extension cord.
ELECTRIC units require a 240V (AC), 40~50 amp dedicated circuit.
Connect the unit without an extension cord and try the power button again.
Is the oven door open?
The oven is not designed for open-door cooking.
It is not recommended that the door of ELECTRIC or GAS ranges be opened when the unit is cooking.
Electric Models LDE441*: The bake element turns OFF 30 seconds after opening the door to prevent the knobs from overheating.
Other Electric Models: If the door is opened when the unit is operating, the bake burner will not turn off. However, the cooking cycle will be delayed or start over due to the loss of heat.
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