OE error code indicates that the washer is unable to drain the water it used during the wash cycle. OE can be triggered by a kinked drain hose or a clogged drain pump filter.
Check for kinked drain hose.
Check behind the washer to ensure that the drain hose is not kinked or clogged. If any of the clogs have been removed, or the kinks in the drain hose have been straightened; run a spin cycle to confirm that the OE has been resolved.
Test the drain pump.
If the drain is not kinked, run a spin only cycle to test the drain pump.
Press POWER to turn the washer ON.
Press the SPIN SPEED key until HIGH is selected.
Press the START/PAUSE button to start the SPIN ONLY cycle.
Listen to hear a humming sound which indicates that the drain pump motor has started working.
Turn off the washer.
Press the POWER button to turn off the washing machine and remove the plug from the outlet.
Locate service panel.
Locate and open the service panel (drain filter area) on the bottom-left corner of the unit.
Drain the remaining water.
The drain hose is located on the left side of the service panel. Unclip it and remove the plug (cap) from the drain hose to drain the water remaining inside the wash tub. Drain the excess water into a short bucket or shallow pan. The amount of water will vary according to when the error occured during the cycle.
Note: Do not pull the hose too far out. It will kink the hose and prevent the water from draining out. If no water is draining (coming out), push the drain hose back in about 1 inch to remove any potential kink.
Remove the drain filter.
After all the remaining water is drained from the drain hose, place a hand towel beneath the drain filter on the right side. Twist the pump filter counter-clockwise to remove it from the washer.
Clean pump filter.
Clean the pump filter with a soft-bristle brush with warm water. Do not wash the pump filter inside the dish washer.
Clean the base.
Clean the drain filter opening and its base on the washing machine with a soft-bristle brush to remove debris.
Return drain hose.
Place the cap back into the drain hose and re-attach the hose to the washer.
Return drain pump filter.
Insert the drain pump filter back into the washing machine, making sure it is inserted securely. Tighten the drain pump filter by turning the cap clockwise until it stops. Close the drain pump filter cover and proceed to the next step (tub clean cycle).
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