To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater).
LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. In order to get the best possible experience from our website, please follow below instructions.
If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater).
5 Years on Non-Inverter Direct Drive™ & 10 Years on Inverter Direct Drive™ Motor only (Excluded labour, Transportation or additional parts)
In-box accessories such as adapter, power cord & remote control 6 months warranty.
During the Warranty Period, LGEML's sole responsibility is to repair or replace, at LGEML's sole option, any defective component parts or Product.
Refer to the detailed Warranty information delivered in your product packaging.
If you need Repair Service, submit an online Repair Service Request or Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
OE Error 1Cause Cannot drain if the filter of drain pump is clogged. Regular cleaning is necessary in order to avoid laundry residue beingaccumulated inside filter.How to clean drain filter (When cleaning drain filter, a lot of water can fl...
Error Codes)OE SymptomError Codes CauseOE Error Code How to fixHas the drain filter been cleaned recently?:Items caught in thedrain filter can prevent proper drainage.Furthermore, if thefilter has not been cleaned recently,build up can occu...
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.