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Help Library

Troubleshooting
How to Connect LG TV to WIFI Network without entering the password.

SUBJECT : How to Connect LG TV to WIFI Network without entering the password. (WebOS)Function■ Connecting LG TV to the WIFI Network without entering the password■ Connecting LG TV to WIFI Network using WPS Push button■ Easiest way of connec...
Troubleshooting
[LG TV Caption] Subtitles do not work with movies streaming from a USB storage

If the video file and subtitle file share the same name but the subtitle failsto play, it is possible that the subtitle file has an issue.Additionally, the TV may not support subtitles if the video file codec is notcompatible, even if it ca...
Troubleshooting
Safety Reminders on How to Handle TV Properly to Prevent Damage on the Box and Screen

Safety Reminders on How to Handle TV Properly to Prevent Damage on the Box andScreenBelow are some general precautions you should take into account.Carry the TV in an upright position and ensure there are 2 people to assist whencarrying lar...
Troubleshooting
YOUTUBE Flash app Will NOT be supported on LG Smart TV manufactured 2011/2012

Subject :Symptom■ YouTube is no longer supported on 2011/2012 – Netcast 2.0 and Netcast 3.0.■ YouTube is no longer supported on following LG Smart TV models:LM760050/60PM9600LM6700LW9900LM6600LW9500LM6200LW5700LS5700LW9800LM8600LW650042LM96...
Troubleshooting
[LG TV Screen] The screen is dark.

If the screen appears dark when the power is initially applied, it is a normalphenomenon that happens as the product warms up and gradually stabilizes.This should not be regarded as a product defect.The screen may automatically darken when ...
Troubleshooting
TV - Video Lag

TV video lag is usually exclusive to those who use game consoles. This is notthe same as audio out of sync which refers to the relative timing of audio(sound) and video (image) parts during creation, post-production (mixing). Videolag is id...