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*2 years parts and labour warranty on the product and additional 8 years parts only warranty on the motor.
*The test run by SLG was based on IEC 62885-2 and EN 60312-1, the dust retaining capability at 0.5㎛ ~ 4.2㎛ particle size in Turbo mode was tested and averaged 99.999% ('Excellent' Grade, 5-Star). Dust retaining capability may vary depending on operating environment.
*See model specifications below for accessories included in the sales pack.
A9N-SOLO Specifications
FAQ
Which features does this product have?
Features vary by model. Not all features referred to in the below Q&A are available on every product in the LG range. Please refer to specifications / product pages for details by model.
Can I find replacement parts and accessories for LG Vacuum Cleaners?
Yes, we offer a range of replacement parts and accessories across all our Vacuum Cleaners, including filters, brush rolls, and attachments. These can be purchased from LG service agents, find your closest here https://www.lg.com/nz/support/contact-us/locate-repair-center/
How do I troubleshoot common issues with my LG Handstick Vacuum Cleaner?
LG provides comprehensive customer support, including troubleshooting guides in the user manual and online resources. If you encounter any issues with your Handstick Vacuum Cleaner, such as loss of suction or battery problems, refer to the troubleshooting section of the manual or contact our customer service team for assistance.
What’s the difference between a handstick and bagless Vacuum cleaner?
Our handstick vacuum cleaners possess the features of a cordless, lightweight, and manoeuvrable vacuum cleaner designed for quick clean-ups and ease of use. On the other hand, our bagless vacuum cleaners collect dust and debris in a dirt bin or canister instead of disposable bags. The bagless vacuums tend to be larger in size, but are still an efficient and easy product to use.
Are LG Handstick Vacuum Cleaners suitable for cleaning carpets and hardwood floors?
Yes, our Handstick Vacuum Cleaners are versatile and designed to effectively clean various surfaces, including carpets, hardwood floors, tiles, and more. They come with adjustable suction power, and various nozzle types and attachments to ensure thorough cleaning on different floor types.
How do I maintain and clean my LG Handstick Vacuum Cleaner?
To maintain optimal performance, it's recommended to regularly empty the dustbin, clean the filters, and remove any hair or debris tangled around the brush roll. We also offer a number of removable and washable filters sold separately to our handstick vaccum, ensuring you always maintain your vacuum to ensure optimal clean. Refer to the user manual for specific cleaning instructions tailored to your model.
Are LG Handstick Vacuum Cleaners cordless?
Yes, our LG Hand stick Vacuum Cleaners are cordless for your added convenience and manoeuvrability during performance. They are powered by rechargeable lithium-ion batteries, allowing you to move freely around your home without being tethered to a power outlet.
What are the benefits of choosing an LG bagless vacuum cleaner over traditional bagged models?
Our LG bagless handstick vacuum cleaners offer several advantages, including cost savings from not having to purchase replacement bags, easy emptying features and reduced environmental impact by eliminating the need for disposable bags.
Are LG bagless vacuum cleaners easy to empty and clean?
Yes, LG bagless handstick vacuum cleaners are designed with user convenience in mind. They typically feature simple, one-touch mechanisms for emptying the dustbin, as well as washable filters that can be easily cleaned to maintain optimal performance. Additionally, the convenience of an easy emptying dustbin is a significant benefit of owning a bagless vacuum, providing a convenient and reusable option to empty the dust cannister.
Do LG bagless vacuum cleaners offer powerful suction?
Yes, LG bagless vacuum cleaners are engineered to deliver powerful suction and efficient pick-up performance for thorough cleaning on various surfaces, including carpets, hardwood floors, tiles, and upholstery.
The dust emptying function isn't working. How can I fix this?
Please check the following:
① Make sure the power plug is connected.
② Check that the vacuum cleaner is properly installed. It will beep if set up correctly.
③ If the dust stops emptying, pressing the "Start/Stop” button will restart the process.
④ The dust-emptying mode is either automatic or manual:
-The default setting for robot vacuum cleaners is Auto mode. The default setting for stick vacuum cleaners is Manual mode.
-For Manual mode, press the Stick Empty or Robot Empty buttons while the stick or robot vacuum cleaners are docked to begin the dust emptying process.
-To switch between the Manual and Auto dust-emptying modes, press the Select Mode button for at least three seconds.
The unit has lost power. What could be causing this?
Please check whether:
① The power plug is fully inserted into the outlet.
② Any multi-outlet strip is switched on.
③ The breaker hasn't tripped and power is available.
Why isn’t my vacuum charging?
Here are some tips:
① Check if the vacuum is properly installed—it will beep when placed correctly. Reinstall the vacuum if there is no beep.
② Make sure the auxiliary battery is fully pushed in until its icon flashes.
③ Check that the robot vacuum has docked correctly—it beeps when in place. Also, check for debris if an error message pops up.
④ Check that the plug is fully inside the outlet.
⑤ Unplug the unit and wipe off any debris from the charging terminal with a dry cloth.
⑥ Your unit may not charge if the temperature is below 5°C. Try charging again after it’s above 5°C.
What should I do if the product has a smell?
Here are some tips:
① New vacuums may have a "new" smell that tends to go away after about 3 months.
② Check for damp dust stuck on the mop nozzle, since it can create odors. Remember to remove any wet dust after each use before storing your vacuum. The pre-filter, exhaust filter, or large dust separator may also start smelling if not dried completely. After a wash with water, dry the parts thoroughly in well-ventilated shade for at least 24 hours before using them again.
③ If you can smell the dust bag, strong odors like pet waste may have transferred to the dust bag. Replace the bag after vacuuming up strong-smelling items even if it is not full. Similarly, old dust bags that haven't been replaced in a long time may also start to smell. Replace the dust bag regularly even if it’s not full.
What does it mean if the Auto emptying and Auxiliary battery indicators flash at the same time?
A motor is not working properly. This could be caused by:
The motor that presses the dust bin cover separation button
The motor that opens and closes the dust bin cover
The motor that changes air flow between the STICK Emptying and the ROBOT Emptying modes
Please unplug the power cord and contact an LG Electronics service center.
Why does the dust emptying notification flash red for about 10 seconds followed by a beep?
The dust bag is full and needs replacing. You can purchase additional replacement dust storage bags via official LG stockists.
Key Feature
- Power Drive Nozzle® for Effective Particle Pick Up
- One Touch Control
- 5 Step Filtration System
- Wall-Mount + Compact Storage Modes
- Removable and Washable Filters
Gallery
Summary
Key Specs
Body Color (Cleaner)
White
Product Dimensions (WxHxD mm)
260 x 1120 x 270
5-Step Filtration System
Yes
Kompressor Technology
No
Cyclone Technology
Axial Turbo Cyclone
Smart Inverter Motor
Yes
Telescopic Pipe (4 Lengths)
No
Washable Filters
Yes
ThinQ(Wi-Fi)
No
All Spec
MATERIAL & FINISH
Body Color (Cleaner)
White
EAN CODE
EAN Code
8806091951465
BASIC ACCESSORIES
Combination Tool
Yes
Cleaning Brush
No
Crevice Tool
Yes
BATTERY
Batteries Included (Qty)
1 (Single)
Battery Type
Lithium-ion
Charging Time per battery (minutes)
240
Max Run Time per battery (minutes) - Normal Mode without Nozzles
50
Max Run Time per battery (minutes) - Normal Mode with Nozzle
40
Max Run Time per battery (minutes) - Turbo Mode without Nozzles
6
Max Run Time per battery (minutes) - Turbo Mode with Nozzle
6
Min Capacity (mAh)
2300
Rated Capacity (mAh)
2400
Rated Voltage (V) (DC)
25.2
Max Run Time per battery (minutes) - Power Mode without Nozzles
11
Max Run Time per battery (minutes) - Power Mode with Nozzle
11
DIMENSIONS & WEIGHTS (CLEANER)
Box Dimensions (WxHxD mm)
780 x 140 x 285
Product Dimensions (WxHxD mm)
260 x 1120 x 270
Box Dimensions (WxHxD mm)
780 x 140 x 285
Weight (kg)
2.5
Product Dimensions (WxHxD mm)
260 x 1120 x 270
Max Product Height (mm)
1120
Weight (kg)
2.5
Max Product Height (mm)
1120
Weight include packing (kg)
5.0
FEATURES (CLEANER)
Thumb Touch Control
Yes
Dual PowerPack
No
Smart Inverter Motor
Yes
5-Step Filtration System
Yes
Thumb Touch Control
Yes
Dual PowerPack
No
AEROSCIENCE
Yes
Smart Inverter Motor
Yes
5-Step Filtration System
Yes
Battery Status Indicator
Yes
Charging and Storage
3 Ways (Wall-mount/Floor-standing/Compact installation)
AEROSCIENCE
Yes
Clogged Objects Indicator
No
Battery Status Indicator
Yes
Convert to Handheld
No
Charging and Storage
3 Ways (Wall-mount/Floor-standing/Compact installation)
Cyclone Technology
Axial Turbo Cyclone
Clogged Objects Indicator
No
Filter Cleaning Cycle Alarm Indicator
No
Convert to Handheld
No
Kompressor Technology
No
Cyclone Technology
Axial Turbo Cyclone
Telescopic Pipe (4 Lengths)
No
Filter Cleaning Cycle Alarm Indicator
No
Washable Filters
Yes
Kompressor Technology
No
Telescopic Pipe (4 Lengths)
No
Washable Filters
Yes
NOZZLES
Universal(Multi-Surface) Nozzle
Yes
Bedding Nozzle
No
Mop Nozzle
No
Pet Nozzle
No
Universal(Multi-Surface) Nozzle
Yes
Bedding Nozzle
No
Slim Hard Floor Nozzle
No
Mop Nozzle
No
Pet Nozzle
No
Slim Hard Floor Nozzle
No
Spray Mop Nozzle with LED Lighting
No
Dual Nozzle with LED Lighting (Carpet + Hard Floors)
No
OTHER TOOLS AND ACCESSORIES
Hard Dirt Tool
No
Accessory Bag
No
Extra Pre-filter
Yes
Detachable Nozzle and Mop Pads Storage
No
Extendable Hose Extension
No
Extra Exhaust Filter
No
Hard Dirt Tool
No
Accessory Bag
No
Flexible Crevice Tool
No
Extra Pre-filter
Yes
Mattress Tool
No
Detachable Nozzle and Mop Pads Storage
No
Mop Pads (Qty)
0
Extendable Hose Extension
No
Multi-angle Tool
No
Extra Exhaust Filter
No
Water Tank Filler (Measuring Cup) for Mop Nozzle
No
Flexible Crevice Tool
No
Mattress Tool
No
Mop Pads (Qty)
0
Multi-angle Tool
No
Water Tank Filler (Measuring Cup) for Mop Nozzle
No
PERFORMANCE (CLEANER)
Rated Power Consumption (W) (Turbo Mode)
370
Power Mode
Normal / Power / Turbo
Dust Bin Capacity (L)
0.44
Dust Bin Capacity (L) (When compressed)
0.44
Max Suction Power (W)
160
Rated Power Consumption (W) (Turbo Mode)
370
Power Mode
Normal / Power / Turbo
Dust Bin Capacity (L)
0.44
Dust Bin Capacity (L) (When compressed)
0.44
Max Suction Power (W)
160
SMART TECHNOLOGY
ThinQ(Wi-Fi)
No
Cleaning History
No
Filter Cleaning Cycle Alarm
No
Filter Cleaning Guide
No
Smart Diagnosis
No
ThinQ(Wi-Fi)
No
Cleaning History
No
Filter Cleaning Cycle Alarm
No
Filter Cleaning Guide
No
Smart Diagnosis
No
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