Skip to Contents

How-to & Tips

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

No Picture - Netcast

  • Others
  • Others
  • Troubleshooting
  • TV
  • Last Updated 10/30/2018

No Picture

NetCast (LW, LV, LK, LM, LS, LA, LN, LH, UH, TK TV models)

Troubleshooting Steps:

1.    Check The Energy Saver of the unit (Off the power saver)

Ø  Go to Settings

Ø  Select Picture

Ø  Select Energy Saving

Ø  Turn it off

2.    If using a digital/set top box, check if it is turned on.

3.    Check Antenna / Cable Connection if properly connected.

4.    Check if input is selected properly.

Ø  Press input button on remote control

Ø  Select the proper input

5.    Try to reset

Ø  Go to Settings

Ø  Select Option

Ø  Select Factory Reset

Ø  Select YES

6.    Check if the unit or the video is 1080p (Full HD or 1080i HD Ready)

7.    Check Menu Mode If Set To " TV" or " AV" (select TV to have and image)

8.    Try to reset the Picture

Ø  Go to Settings

Ø  Select Picture

Ø  Select Picture Reset

9.    Perform Auto tuning

Ø  Go to Settings

Ø  Select Setup

Ø  Select Auto Tuning

Ø  Complete it to 100%

10. Check the System (PAL , Secam , NTSC) must switch to NTSC

11. If these are all checked, and the unit is still not working, then the unit requires repair.


Article Feedback

1. Overall, how satisfied were you with the usefulness of this article?
1.1 Why did the article not resolve your issue?

Characters left : 500 / 500