Skip to Contents

How-to & Tips

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

No Sound - WebOS

  • Others
  • Others
  • Troubleshooting
  • TV
  • Last Updated 10/30/2018

No Sound

Web OS (LW, LV, LK, LM, LS, LA, LN, LH, UH, TK TV models)

Troubleshooting Steps:


1.  Check the volume, adjust it.

2.  Check if mute is activated, unmute.

3.  Check if issue is happening in any channel.

4.  Check if it is happening in other sources (DVD, USB, Antenna, Set top box)

5.  If using an overseas model, make sure that digital box is connected.

6.  Perform Factory Reset

Ø Go to Settings

Ø Go to Advanced/All Settings

Ø Select General

Ø Select Reset to Initial Settings

Ø Select YES

7.  If these are all checked, and the unit is still not working, then the unit requires repair.


Article Feedback

1. Overall, how satisfied were you with the usefulness of this article?
1.1 Why did the article not resolve your issue?

Characters left : 500 / 500