To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater).
LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. In order to get the best possible experience from our website, please follow below instructions.
If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater).
These cookies are used to provide you with convenient functions, such as product reviews and product video playback, during your web browsing, they also enable interaction with social media accounts.
These cookies allow our website to keep improving functions through website traffic analysis and to suggest personalized content for you.
These cookies enable us to show you ads and other content that we think is most attuned to your interests and digital behavior.
This function is disabled on your cookie management.
10 year extended warranty on direct drive motor - this extended parts warranty is applicable on specific parts only. The consumer will be charged for labour after the product warranty has expired
During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent
to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts
that are equivalent to new in performance and reliability.
If the appliance is being used in a commercial environment then the LG manufacturers warranty (parts & labour) will be limited to a period of 12 months.
Refer to the detailed Warranty information delivered in your product packaging.
If you need Repair Service, submit an online Repair Service Request or Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
My washing machine is displaying the OE error. How do I clean the drain pump? Cause The 'OE' error essentially means the water is not draining fromthe washing machine.As your washing machine cannot drain if the filter of drain pump is clog...
How do I use the Tub Clean cycle on my washing machine? Try thisIf there is lint build up on the tub or the tub smells moldy, use washingmachine cleaners to clean the tub regularly. You can maintain thetub clean all the time if you run the ...
Check before you continue.Check if there's any problem with the water supply.Dispenser draw may be clogged, try cleaning the dispenser. If the water supply is normal but the fabric softener is not being dispensed,dispenser draw may be clog...
Check before you start.Set up the Spin Only option by selecting the speed you wish to use. Make sure that no other option is selected other than the spin speed. - Using the Spin Only option is rather simple.1. Turn on your washing machine....
Do you hear vibrating, thumping, clicking or whirring sound during spin cycle? This can be the reason ● Unbalanced laundry load ● Clogged / blocked drainfilter or buildups inside the tub ● Drain / Supply hose istoo long. ● Shelves or cabin...
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.