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  • Document Contents
    Operation
    I have forgotten my Lock PIN or password for my LG G Pad, what can I do?
    I have forgotten my Lock PIN or password for my LG G Pad, what can I do? How to FixIf you are using PIN or Password lock screen option, and have forgotten thesequence, you will need to perform a factory reset.Caution: Factory reset will del...
  • Document Contents
    Operation
    Where can I find the IMEI and model number of my phone?
    Where can I find the IMEI and model number of my phone? FunctionThe IMEI number is a 15 digit number depending on your handset type there shouldbe a label in one of the following two locations: · If your phone has a removable battery please...
  • Document Contents
    Troubleshooting
    I can't hear the caller at the other end, any advice?
    I can't hear the caller at the other end, any advice? CheckpointAs the first point of call, we'd recommend checking the volume: * Please check if you have turned down the in-call call volume, You can only adjust the in-call volume during a ...
  • Document Contents
    Operation
    How to restore deleted photos or videos on your LG G6
    Gallery: Restore deleted photos or videosYou can restore deleted photos and videos from the trash for up to 7 days afterdeletion. When restoring deleted pictures, you can restore the entire folder or only thepicture(s) you want to restore....
  • Video Contents
    Operation
    Transferring Data from Old LG Phone to New LG Phone (Wireless)
    The video will show you how to transfer data from your old LG phone to your newphone (using G6 as an example) using LG Mobile Switch.Shown is the wireless method, via Wi-Fi direct.Other available data transfer guides/videos:LG to LG(Wired)[...
  • Document Contents
    Troubleshooting
    I can't send SMS messages. What could be wrong?
    I can't send SMS messages. What could be wrong? CheckpointBelow are some quick troubleshooting methods for you to should you find you'reunable to send SMS messages: * Switch your phone off and back on this will refresh your network connecti...
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