17Z990-R.AAS8U1

LG gram 17” Ultra-Lightweight Laptop with Intel® Core™ i7 processor

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LG gram 17” Ultra-Lightweight Laptop with Intel® Core™ i7 processor
$
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CES Innovation Awards 2019 Honoree

The CES Innovation Awards are presented to latest products that we've selected as the best examples of engineering, design and innovation for CES 2019.
*MobileMark® 2014 standard (MobileMark is a trademark of the Business Applications Performance Corporation). Performance level is utilized for comparison purposes only, and does not necessarily reflect the battery life that will be achieved. Actual battery life will vary from specifications depending on model, setup configuration, applications used, features utilized and power management settings. (Measurement Condition: 50% at 150nit Brightness/ Wireless On / Document work (Adobe, Excel, Word, PPT, Outlook etc.) & 50% in standby mode. Maximum capacity of the battery will naturally decrease with time and usage.)
***MIL-STD-810 standard testing and certification by KOLAS Labs October 2018.

FEATURES

    • Operating System
    • Windows 10 Home (64bit)
    • Back-lit Keyboard
    • Yes
    • DTS Headphone: X
    • Yes
    • Fingerprint ID
    • Yes
    • Webcam Resolution
    • HD Webcam
    • Reader Mode
    • Yes
    • MIL-STD 810G
    • Yes
    • Thunderbolt™ 3
    • Yes

GENERAL INFORMATION

    • Model
    • 17Z990-R.AAS8U1
    • Color
    • Dark Silver

PROCESSOR

    • Processor (Base/Turbo Clock)
    • Intel® Core™ i7-8565U 1.80GHz/4.60GHz

MEMORY

    • RAM
    • 16GB DDR4 2400MHz - 8 GB x 1 (On Board) - 8 GB x 1

HARD DRIVE

    • Type
    • 256 GB SSD
    • Interface
    • SATA3
    • Storage
    • 512GB

DISPLAY

    • Screen Size
    • 17.0"
    • Display Type
    • IPS LCD
    • Resolution
    • WQXGA (2560 x 1600)
    • Graphics
    • Intel® UHD Graphics 620

AUDIO

    • Speakers
    • Stereo 1.5W x 2

MATERIAL (BODY)

    • Material
    • Metal Alloy (Nano Carbon with Magnesium)

DIMENSIONS/WEIGHT

    • Dimensions (WxHxD)
    • 15.0" x 10.5" x 0.7"
    • Shipping Dimensions (WxHxD)
    • 19.5" x 12.3" x 2.4"
    • Weight
    • 2.95 lbs (may vary by configuration and manufacturing process)
    • Shipping Weight
    • 5.8 lbs

CONNECTIVITY

    • Wireless

      Connecting to a Wi-Fi Network (Quick Setup) – PC

    • 802.11 A/C (2X2)
    • LAN
    • 10/100Mbit (USB-C Port with R45 gender)
    • Bluetooth
    • Bluetooth 5.0

PORTS AND CONNECTIONS

    • HDMI (Standard)

      HDMI stands for High Definition Multimedia Interface.

    • Yes
    • USB 3.0
    • 3
    • Micro-SD
    • Yes
    • Headphone Out
    • Yes
    • RJ45 Ethernet
    • Yes (USB Type C port with RJ45 gender)
    • DC-In
    • Yes

WARRANTY/UPC

    • Limited Warranty
    • 1 Year Parts & Labor
    • UPC
    • 719192629547

BATTERY/POWER

    • Battery
    • 72Wh
    • Battery Cell Type
    • 4 cell lithium ion (polymer)
    • Battery Weight (in grams)
    • 269.4g
    • Lithium Battery Energy Content (in Watt Hours)
    • 72Wh
    • Lithium Battery Voltage
    • 7.7V
    • Average Battery Life (in hours) MobileMark® 2014
    • Up to 19.5 hrs

What people are saying

Rated 2 out of 5 by from Good features, lightweight but not durable. I bought this laptop in May 2020 from Costco. Overall its a descent laptop with good features but it feels cheaply built. They definitely sacrificed on quality in order to achieve lower weight. Pros: I was happy with the battery life, 16:10 display, functionality of the laptop, 17" laptop that i can easily use on the go. Cons: speaker is awful, keyboard and touchpad feel weird after extended use and the screen easily gets keyboard marks on it so need to carry foam padding. On top of that it feels cheaply built. Now i cant seem to find how and where i can fix it without losing warranty. The lid on my laptop broke in half as I was closing it while my textbook was in its way. If only the screen was affected then it would be somewhat understandable. In the worst case scenario if it was a cheaply made LCD screen I wouldnt be surprised if the screen got damaged. BUT on top of that the LID BREAKING IN HALF?!? REALLY!? When i was in the market for a laptop I wanted to buy a laptop that I could use on the go, be on the higher end in functionality and which would last me at least 2-3 years. Before buying this model my main concern was the durability of this Ultra Thin laptop. I hesitated on buying it as I was wondering if LG had to forgo on quality in order to be "The lightest 17" inch laptop" in the world. Costco's extended warranty convinced me to give it a try. On top of that i have multiple LG products at home and was somewhat OKay with them. I typed this comment from my LG G8X ThinQ phone. Now i start questioning the quality of this brand. I have to give credit to LG where the credit is due. It is the lightest laptop in the world and now my backpack is 3 pounds lighter as i dont need to carry this laptop anymore. Thanks. Apparently with LG "Life's [not so] good"...
Date published: 2020-09-29
Rated 5 out of 5 by from My favorite laptop ever! I am an APPLE addict. I have everything that APPLE makes and love it. But my work uses all PC's so I always need to have at least one PC computer. I have had my 17 inch LG GRAM for about 2 years now and I LOVE it! I recommend it to all my friends. It is the best laptop I have ever had, and I get a new laptop every three years.
Date published: 2020-09-24
Rated 2 out of 5 by from Replacement Battery & Accessories Hard To Find I purchased this this through Costco about a year ago and I must say it has handled everything I’ve thrown at it without hesitation. I use it strictly to work remotely and I’m on it 6 days a week. For the first 9 to 10 months I had it connected to two other monitors through the thunderbolt port. It worked great and the battery lasted most of the day. I truly have no complaints other then LG doesn’t seem to have a one-stop shop for replacement batteries or accessories for this laptop. I’ve only found some vague references from questionable websites for possible battery matches for LG grams other then the 17 inch model. I also wanted a second power adapter because I move around the house so much but once again there is no clear option for the right duplicate cord. I’ve waisted so much time looking for these things that I don’t think I would buy another one or recommend it to anyone because I don’t want to have to go through this again. The one place LG recommend for parts support didn’t recognize the model of the laptop or any laptop for that matter. My lesson learned is to make sure the item you buy has plentiful parts and accessories available at a moment’s notice.
Date published: 2020-09-12
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ASK & ANSWER

Ask your questions. Share your answers.
Please review the detailed product information and help guides in the
Product Support section for this product prior to posting a question.

Hi , I would love to buy LG laptop gram 17 inch , I am finding it difficult to locate any supplier  or dealer  in my country( Kuwait ) Please help

Asked by: Goodnan7721
Regrettably, our offices here in the U.S. only have information for retailers and online sites in the U.S. who sell the LG gram 17” Ultra-Lightweight Laptop with Intel® Core™ i7 processor, Model # 17Z990-R.AAS8U1. We will not have information for other countries and you will need to contact the LG Support Center in Kuwait for assistance with where to buy the laptop in Kuwait if it was released in Kuwait. Their telephone number is listed as 2225 5290. You can also contact them at https://twitter.com/LGGulf, https://www.facebook.com/LGGulf?_rdc=1&_rdr, or https://www.youtube.com/user/LGGulf...^IFV
Answered by: Ivanf
Date published: 2020-09-29

Where is the microphone located?

Asked by: angiepie
The LG gram 17” Ultra-Lightweight Laptop with Intel® Core™ i7 processor, Model # 17Z990-R.AAS8U1 does not have a built-in microphone...^IFV
Answered by: Ivanf
Date published: 2020-11-23

Can you ADD RAM

Asked by: Mlm2
The LG gram 17” Ultra-Lightweight Laptop with Intel® Core™ i7 processor, Model # 17Z990-R.AAS8U1 has two slots for RAM. The first slot is onboard (i.e. soldered to the motherboard and cannot be changed. The second slot can be exchanged for 16GB for a total of 24 GB...^IFV
Answered by: Ivanf
Date published: 2020-08-11

Does the Laptop support TPM?

Asked by: flyguy38
Neither the LG gram 17” Ultra-Lightweight Laptop with Intel® Core™ i7 processor, Model # 17Z990-R.AAS8U1 nor our other gram laptops support the Trusted Platform Module (TPM)...^IFV
Answered by: Ivanf
Date published: 2020-07-18

What is the maximum resolution supported over the HDMI port.

Asked by: vivat
The HDMI port on the LG gram 17” Ultra-Lightweight Laptop with Intel® Core™ i7 processor, Model # 17Z990-R.AAS8U1 are HDMI 2.0 ports and the HDMI 2.0 specification has a maximum bandwidth of 18.0 Gbit/s which enables it to carry 4K (2160p resolution) video at 60 Hz...^IFV
Answered by: Ivanf
Date published: 2020-07-22

my brand new 17" Gram will not update Windows nor will it update Protection definitions

Asked by: Anonymous
We regret to read that your LG gram 17” Ultra-Lightweight Laptop with Intel® Core™ i7 processor, Model # 17Z990-R.AAS8U1 is not updating Windows and sincerely apologize for any inconvenience. Windows 10 has a troubleshooter that can help identify any problems. This can also reset the Windows Update app, which can help kickstart the installation. First, check to make sure your Windows 10 device is connected to your internet connection. You may need to restart your modem or router if there's an issue. You can visit https://support.microsoft.com/en-us/help/4089834/windows-10-troubleshoot-problems-updating for troubleshooting tips...^IFV
Answered by: Ivanf
Date published: 2020-07-15

What is the size of the Video Card and is it DirectX11 compatible?

Asked by: Benjy48
The GPU in the LG gram 17” Ultra-Lightweight Laptop with Intel® Core™ i7 processor, Model # 17Z990-R.AAS8U1 is the Intel® UHD Graphics 620 which is an integrated graphics card that uses the System's Memory (RAM) as its Video Memory and it is allocated dynamically. The maximum video memory it supports is 32GB and it will always be less than the RAM. It supports DirectX 12...^IFV
Answered by: Ivanf
Date published: 2019-12-21

What docking ports are compatible with the Gram that will provide charging over the USB-C? I have a LG HDR WFHD monitor connected to the Gram but the resolution is radically different - is there a more compatible monitor to use?

Asked by: cosmicsteve
Regrettably, we do not have a list of compatible docking ports for the LG gram 17” Ultra-Lightweight Laptop with Intel® Core™ i7 processor, Model # 17Z990-R.AAS8U1 nor a list for compatible monitors to use with it. The laptop supports USB PD (Power Delivery) through its Thunderbolt™ 3 port and can be charged with a portable power bank or a Type-C Power adapter that also supports USB PD. The GPU in the Laptop is the Intel® UHD Graphics 620. We are not clear about the resolution being radically different for the LG HDR WFHD monitor that you have connected to the laptop. What is the model number for the monitor and what is it's native resolution? ^IV
Answered by: Ivanf
Date published: 2019-10-18
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