Seamless support that helps you
Discover ThinQ Care
Proactive smart alerts to keep your appliances running smoothly.
Welcome email and installation report
Once customers use their new appliance for the first time, ThinQ Care will run a diagnostic check and send owners a welcome email with an installation report to confirm their appliance was installed properly and is operating at its best, right from the start.
Send appliance usage summary, care guidance, tips and timely maintenance notifications based on the customer’s specific usage behavior.
Always performing at its best
Always updated with the latest features to maximize your device performance to provide more convenient way to use your product.
Easily participate in Demand Response programs with eligible LG ThinQ products to save energy and earn rewards at the same time.3)
Conserve energy with ease
With customers' Demand Response program enrollment, their LG Smart Wi-Fi A/Cs will automatically adjust the temperature when supply is in high demand. This helps lower both your bills and your carbon footprint with absolute ease.
Save electricity and earn rewards
You can easily enroll in Demand Response program for an opportunity to start saving electricity and earning rewards straight away.2)