Help Library

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  • general article icon
    Troubleshooting
    LG Refrigerator - How to Winterize your Refrigerator
    If your refrigerator is stored in an unheated location like a basement, garage, or if you are relocating to your summer home for the winter season; you want to protect your appliances to ensure they are not exposed to below freezing temp...
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    Operation
    Why is my refrigerator not cooling?
    If your LG refrigerator is not cooling properly or does not seem cold enough, there is a range of possible reasons this could happen. ... Please check the items below: ... Was the Refrigerator Installed in the Past 24 hours? ... The unit...
  • general article icon
    Operation
    [LG Refrigerators] LG Product Registration
    Congratulations on purchasing your new LG product! ... We want you to enjoy your purchase to the fullest, and that starts with a few easy registration steps. ... Knowing the LG products that you've purchased allows us to share helpful ti...
  • general article icon
    Troubleshooting
    [LG refrigerator freezing] The freezer is not cold enough
    If the display on the left door of the refrigerator does not light up, it may be a problem with the power source. ... However, if the power is on, the problem may lie elsewhere. ... If the food in the freezer has melted and there is no c...
  • general article icon
    Troubleshooting
    LG Refrigerator – Why is my Fridge Not Cooling Properly?
    If your LG refrigerator is not cooling properly or does not seem cold enough there are a range of possible reasons. ... Show Script ... Troubleshooting an LG Refrigerator that is not cold enough ... If your LG refrigerator is not cooling...
  • general article icon
    Troubleshooting
    Craft Ice Melts
    If the craft ice is melting in your freezer, this can be caused by the door not being closed properly, the freezer temp being too high, or a dirty or damaged door gasket. ... Show Script ... LG Refrigerators - Troubleshooting Craft Ice M...
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