Help Library

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  • general article icon
    Troubleshooting
    LG TV - How to Screen Share on Your TV
    LG TVs are equipped with features that make it easy to wirelessly screen share video, photo and audio content from a mobile device or computer. ... Try this ... To set up screen sharing with your LG TV, select the device you would like t...
  • general article icon
    Troubleshooting
    [LG TV] How to Manually Update Software
    In some cases, your TV may not automatically update, even when connected to the internet, if the region settings have changed. ... If it is necessary to install updated software, you can download the file from the LG Electronics website ...
  • general article icon
    Troubleshooting
    [LG TV] Troubleshooting Magic Remote Pointer Disappearance
    If the problem is not resolved by following the steps below, the TV may require servicing. ... Please contact LG Electronics Support for assistance. ... If all buttons on the remote control do not work, simple troubleshooting through set...
  • general article icon
    Troubleshooting
    LG TV – Troubleshooting TV Screen Brightness Changing Intermittently
    If Energy Saving Mode is active, screen brightness will increase or decrease depending on the lighting of the environment. ... Note - Disabling/Enabling Saving Mode: ... [WebOS 22 - WebOS 21] ... 5Select [Off]. ... Note ... It is necessa...
  • general article icon
    Troubleshooting
    [LG TV] Using your TV’s Smart features with the remote / How to install, delete apps / Troubleshooting common errors
    This guide covers ways to self-resolve issues that may occur while using the TV’s smart features. ... If the issue persists even after taking the measures described in this guide, please contact LG Electronics Customer Service. ... For n...
  • general article icon
    Repair
    LG TV - Troubleshooting Pointer Not Showing Up
    The [Audio Guidance] feature is activated when you long-press the mute button on the Magic Remote. ... This feature causes the pointer to disappear and a voice to read out the on-screen menu. ... When you turn off [Audio Guidance], the p...
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