At a Glance
If No Signal is displayed on your monitor, this can be caused by an improperly connected cable, incorrect input, or a defect with the product.
Try This
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Check the cable and input for damage or foreign objects
1 Replace the cable, if damaged, with an authentic cable and clean away any foreign objects.
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Disconnect and Reconnect the External Device
1 Disconnecting and reconnecting the connected cable will refresh the connection and resolve any communication issues. Unplug the cable of the external device connected to the monitor for 3 seconds then plug it back in.
2 Press the power button to turn the unit on.
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Switch to a Different Input
1 If applicable, switch the connected cable to a different input to see if the picture is resolved. If unable to switch to a different input, swap out the cable to see if the picture is restored.
Need to contact us?
If problem continues, service will be required for a proper diagnosis. Request a repair with our 24/7 Chat Support.
