What is happening?
Based on guidance from the U.S. Department of Energy about the interpretation of the testing rules for refrigerators, LG Electronics had to change the energy ratings on certain kinds of refrigerators. Specifically, this affects LG French Door models with an ice and water dispenser in the door purchased prior to November 14, 2008 and may have caused the measured energy rating of the refrigerator to be different from what was indicated on the original Energy Guide label and other materials.
Under a program established in 2008 with the U.S. Department of Energy, LG has been making annual cash payments to owners of the affected models, based on a clarification of DOE test procedures after the affected models were first marketed, intended to offset a portion of future energy use over the anticipated life of the product.
LG is now offering consumers the opportunity for an accelerated payment for the remaining term of this offer. LG will make a one-time lump-sum payment to consumers registered for the full value of this benefit, and each individual consumer will actually receive more than what was originally anticipated. In fact, in addition to providing consumers a larger, undiscounted, more useful sum, LG will increase the fund calculated to cover the remaining years by approximately $500,000.
How do I know if I own one of these refrigerators?
Click here for photographs, descriptions and model numbers of the affected products.
What happens if I purchased one of these refrigerators?
Consumers already receiving checks don’t have to re-register to receive their final lump-sum payment. Those with affected models who have not registered for this benefit may still register to participate until January 29, 2017.
Click here for details about the offer.
Click here to register your information with LG to enroll in the program.