Control Panel Overview
If your top load washer is ready to go, let's get familiar with the control panel. We can help you take better care of your laundry in no time.
Control Panel Features
Click the highlighted buttons on the control panel to get familiar with each function.
Meaning of Error Codes
Your washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. When it finds irregularities, it uses codes to warn you. Here are a few of the error codes you may encounter, and what you should do when you see them.
An OE error code conveys that the washing machine has not successfully drained the water in 10 minutes. It doesn't always mean that the washer requires service. There are a few simple steps you can take before calling us.
Check the drain hose. Make certain that the drain hose is installed no more than 3 feet higher than the bottom of the washing machine.
Check the washer leveling. If the washer isn't level, the water can flow back into the machine. If this is the cause of the problem, use a level and the supplied leveling wrench to adjust appropriately.
When you see the DE error code, it means the lid is not closed properly. This is a sign that either the lid is not shutting, locking or opening. Most of the time, this is a simple fix and service is probably not needed. Here's what might be happening and what you can do.
Make sure that the lid is closed properly and press the START/PAUSE button. After starting a cycle, it may take a few moments before the drum begins to turn or spin. The washer will not spin unless the lid is locked (LID LOCK light will turn on).
If the lid is closed and locked and the open lid error message is displayed, call for service.
If you press the START button while the lid is open, DE error message will be displayed.
The LE error code can indicate a problem with the motor, but it's usually an issue that originated during installation, or one related to misuse, that should be fairly easy to resolve.
Power the machine off and unplug the washer from the electrical outlet. Allow the unit to stand for 30 minutes so the motor can cool. Restore power and then reattempt to run the wash cycle again without adding additional detergent.
The uE error code is nothing to worry about. It indicates an "unbalanced error"—your washer's way of saying that the drum is not spinning in a smooth rotation. Fixing it could be as simple as rearranging the load in the drum. Here's why:
Small loads. Your washer operates better when the weight of the load is evenly distributed across the drum, but that is not always possible with small loads.
Mixed fabric loads. For example, if you're washing jeans and t-shirts, the jeans could be on one side and the t-shirts on the other, causing the unbalance. Try rearranging the items and spin again.
Large single items. Items like sheets, blankets and comforters tend not to spread out evenly, causing unbalance when the drum spins. Rearrange the item and start the spin cycle over.
The UE error code means that the balance issue associated with the uE error code has not successfully rectified itself. This could be because heavy articles are mixed with lighter items or that the load is simply still out of balance.
Small loads may need additional items to be added to allow the washer to balance the loads.
The load may have heavy items loaded with lighter items. Always try to wash articles of somewhat smaller weight to allow the washer to evenly distribute the weight of the load for spinning.
Manually redistribute the load if articles have become tangled, preventing the automatic distribution from working properly.