※ The error message may be different from the actual message you hear from the product.
Try this
After nicely arranging the surroundings, move the roboking to a flat ground.
If the same error message occurs repeatedly, then clean the cliff sensor with a soft cloth or cotton ball.
1. Do not use it on a tilt or uneven ground.
2. Do not use volatile or organic solvents (thinners, solvents, acetone, etc.) to clean the product. It can damage the product.
Wheel stuck – wheel stuck on its own
If the wheel is stuck, then place the roboking upside down on a soft cloth and press and release the wheel vertically 5 times.
Wheel stuck – stuck in the environment
In space such as door gap, fan, laundry drying rack, gym machine, chair, and table leg and so on, the roboking might get stuck and not be able to get out.
Manually lift it and move it to the flat floor with no obstacles.
※ If the same error persists, request inspection by an LG service technician.
This guide was created for all models, so the images or content may be different from your product.
