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LG Gram - How to Set and Remove the BIOS Supervisor Password

  • Troubleshooting

Supervisor password is used to access the BIOS setup menu.
Setting the supervisor password prevents other users other than the supervisor from changing the BIOS environment.

※ Password reset is possible with the help of a professional engineer. If you lose your password, you will need to request service.

➔ Please note, BIOS setup menus vary by model.

Bios setup menus vary by model

Try this

Do you know how to enter the BIOS menu?

➔ As soon as the laptop powers on, hit the [F2] key several times to enter BIOS.

※ As SSD-mounted laptops boot up very fast, hit the [F2] key immediately after powering on.
If you cannot enter BIOS on the first attempt, please try again.

As soon as the laptop powers on, hit the [F2] key several times to enter BIOS.

Phoenix BIOS model

➔ How to set the password

1. Select the [Security] tab - [Set Supervisor Password] and press Enter. Next, follow the steps below.

Security settings menu

① In the “Enter New Password” field, input a password of up to 8 characters and press Enter.

② In “Confirm New Password”, input the same password entered in “Enter New Password” and then press Enter.

③ When you see [OK], press Enter.

④ If the password was successfully set, the status of "Supervisor Password" will change from [Cleared] to [Set].

Configuring Security settings

2. Press [F10] on the keyboard. When the confirmation message appears, hit Enter for [Yes] and the changes will be saved. Lastly, reboot your laptop.


➔ How to reset the password

1. Select the [Security] tab - [Set Supervisor Password] and press Enter. Next, follow the steps below.

Security settings menu

① Enter your current password in the “Enter Current Password” field and press Enter.

② Do not input anything in the “Confirm New Password” field, and just press Enter.

③ Similarly, leave the “Confirm New Password” field blank and press Enter.

④ If the password was successfully removed, the status of "Supervisor Password" will change from [Set] to [Cleared].

Configuring Security settings

2. Press [F10] on the keyboard. When the confirmation message appears, hit Enter for [Yes] and the changes will be saved. Lastly, reboot your laptop.

InsydeH20 BIOS model

➔ How to set the password

1. Select the [Security] tab - [Set Supervisor Password] - press Enter. Next, follow the steps below.

Security settings menu

① In the “Enter New Password” field, input a password of up to 8 characters and press Enter.

② In “Enter New Password Again”, input the same password entered in “Enter New Password” and then press Enter.

③ When you see [OK], press Enter.

④ If the password was successfully set, the status of "Supervisor Password" will change from [Cleared] to [Set].

Configuring Security settings

2. Press [F10] on the keyboard. When the confirmation message appears, hit Enter for [Yes] and the changes will be saved. Lastly, reboot your laptop.


➔ How to reset the password

1. Select the [Security] tab - [Set Supervisor Password] - press Enter. Next, follow the steps below.

Security settings menu

① In the “Enter Old Password” field, input the existing password and press Enter.

② Do not input anything in “Enter New Password” but just press Enter.

③ Similarly, leave “Enter New Password Again” blank and press Enter.

④ If the password was successfully set, the status of "Supervisor Password" will change from [Cleared] to [Set].

Configuring Security settings

2. Press [F10] on the keyboard. When the confirmation message appears, hit Enter for [Yes] and the changes will be saved. Lastly, reboot your laptop.

Ami BIOS model

➔ How to set the password

1. Select the [Security] tab - [Set Supervisor Password] - press Enter. Next, follow the steps below.

Security settings menu

① In the “Create New Password” field, input a password of up to 8 characters and press Enter.

② In “Confirm New Password”, input the same password entered for “Create New Password” and then press Enter.

③ If the password was successfully set, then the status of “Supervisor Password” will change from [Not Installed] to [Installed].

Configuring Security settings

2. Press [F10] on the keyboard. When the confirmation message appears, hit Enter for [Yes] and the changes will be saved. Lastly, reboot your laptop.


➔ How to clear the password

1. Select the [Security] tab - [Set Supervisor Password] - press Enter. Next, follow the steps below.

Security settings menu

① In the “Enter Current Password” field, input the existing password and press Enter.

② Do not input anything in “Create New Password” but just press Enter.

③ Press Enter for [Yes].

④ If the password was cleared successfully, then the status of “Supervisor Password” will change from [Installed] to [Not Installed].

Configuring Security settings

2. Press [F10] on the keyboard. When the confirmation message appears, hit Enter for [Yes] and the changes will be saved. Lastly, reboot your laptop.

GUI Bios model

➔ How to set the password

1. Click [Security] → [Account’s Password] → [Set Supervisor Password] and click the [Enter] button.

Security settings menu

2. In the [Enter New Password] field, input the desired password.
Input the same password in [Confirm new Password], and click the [OK] button.

Configuring Security settings

3. Press [F10] on the keyboard. When the confirmation message appears, hit Enter for [Yes] and the changes will be saved. Lastly, reboot your laptop.


➔ How to remove the password

1. Click [Security] → [Account’s Password] → [Set Supervisor Password] and click the [Enter] button.

Security settings menu

2. In the [Enter Current Password], input the existing password.
Leave the [Confirm New Password] fields blank. Press the [Enter] key for the fields without any input and then click the [OK] button.

Configuring Security settings

3. Press [F10] on the keyboard. When the confirmation message appears, hit Enter for [Yes] and the changes will be saved. Lastly, reboot your laptop.

Warning!

If you use the [HDD, SSD Security Status] BIOS menu to set the password, a password will be created for the storage disk instead of the main board.
If you forget the password for the main board, password removal can be done at a cost at an LG Electronics service center.
However, if the password for the disk is lost, the password cannot be cleared and the disk would need to be replaced with a new one. Please do not lose the password.

This guide was created for all models, so the images or content may be different from your product.

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