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LG Washer - Not Cleaning Properly

  • Troubleshooting
LG Washer - Not Cleaning Properly

At a Glance

If your washer is cleaning poorly, this can be caused by the load being too large, improper cycle settings, or an indicator it is time to perform the monthly cleaning maintenance.

Try This

  1. Adjust the load size

    If the washer is too full, the items will not wash properly affecting cleaning performance.
    All items should be submerged in the water.

    image of items below the water
  2. Try a Different Wash Cycle

    Depending on the type of fabric, soil level, and wash recommendations using the [ Heavy Duty ] or [ Deep Wash ] cycle may be better the [ Normal ] cycle.

    image of items below the water
  3. Clean the detergent dispenser

    If there is detergent left or hardened and the dispenser is clogged, detergent may not enter the machine.
    Remove and clean the detergent dispenser.

    image oshowing to remove the detergent dispenser and cleaning it and the housing area
  4. Perform a Tub Clean Cycle

    Detergent residue can build up over time decreasing the wash performance.
    Running the Tub Clean cycle on a monthly basis to maximize wash performance.

    1 Press the [Power] button.

    2 Press [Cycle] button and select [Tub Clean] cycle.

    3 Add correct amount of washing machine cleaner by following the manufacturer's dosage instructions.

    4 Press [Start/Pause] button. Remaining time will be shown on the control panel.

    Note

    For more information on the Tub Clean cycle, please visit our LG Washer - How to Clean the Tub of Your LG Washing Machine article for further assistance.


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