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Error Codes - Cooktop and Range

Troubleshooting Cooking Appliances Last Updated 06/08/2016

Select the type of unit from the list below for the appropriate troubleshooting steps:

  • The Child Lock code is not actually an error code, but the control panel will not operate. To disable the Child Lock press and hold Oven Lock for 3 seconds.

    If the code persists and cannot be cleared, the unit may require repair service.

  • The Clean code is not actually an error code, but the control panel will not operate. This indicates the Self-Clean or EasyClean feature is active and the unit will not be operable for the time being.

    If the code persists and cannot be cleared, the unit may require repair service.

  • To clear these error codes:

    1. Press the CLEAR/OFF key and try the original function again.
    2. If the error code reappears, turn the circuit breaker to the unit off and wait 30 seconds before turning it back on.
    3. If the error code comes back again, the unit will require repair service.
  • The HS display code is not actually an error code, but an indication of a hot surface and should stay on the display until the cooktop temperature has dropped below 150° F.

    To clear the HS code, press the CLEAR/OFF button. If the display remains and cannot be cleared, the unit may require repair service

  • The PF display code is not actually an error code, but an indication that the unit has experienced a power failure.

    To clear the PF code, press the CLEAR/OFF button. If the display remains and cannot be cleared, the unit may require repair service

  • The Sb display code is an indication that the unit is in SABBATH MODE.

    SABBATH MODE is typically used on the Jewish Sabbath and Holidays. When the Sabbath mode is activated, the oven does not turn off until the Sabbath mode is deactivated. In Sabbath mode, all function keys except for the CLEAR/OFF key are inactive.

    To cancel the Sabbath mode, press and hold the SETTING button for three seconds.

      • These errors conveys that there is a fault with either a thermistor or the micom (micro computer) of the cooktop.
      • To clear the Error, press the POWER ON/OFF button. If the display remains and cannot be cleared, the unit may require repair service
      • Water or metal objects that come into contact for prolonged time with the cooktop can cause this error.
      • Clean the surface of the cooktop and remove objects placed on top of the touch pads
      • To clear the Error, press the POWER ON/OFF button. If the display remains and cannot be cleared, the unit may require repair service
      • This error code means that there may be a fault with the display.
      • To clear the Error, press the POWER ON/OFF button. If the display remains and cannot be cleared, the unit may require repair service
      • This error code means that the cooktop has been supplied with low voltage.
      • In an instance where this error occurs a qualified electrician will need to be contacted. They will need to very that the cooktop has been supplied with the proper voltage.
  • The Child Lock code is not actually an error code, but the control panel will not operate. To disable the Child Lock press and hold Oven Lock for 3 seconds.

    If the code persists and cannot be cleared, the unit may require repair service.

  • The Clean code is not actually an error code, but the control panel will not operate. This indicates the Self-Clean or EasyClean feature is active and the unit will not be operable for the time being.

    If the code persists and cannot be cleared, the unit may require repair service.

  • To clear these error codes:

    1. Press the CLEAR/OFF key and try the original function again.
    2. If the error code reappears, turn the circuit breaker to the unit off and wait 30 seconds before turning it back on.
    3. If the error code comes back again, the unit will require repair service.
  • The PF display code is not actually an error code, but an indication that the unit has experienced a power failure.

    To clear the PF code, press the CLEAR/OFF button. If the display remains and cannot be cleared, the unit may require repair service

  • The Sb display code is an indication that the unit is in SABBATH MODE.

    SABBATH MODE is typically used on the Jewish Sabbath and Holidays. When the Sabbath mode is activated, the oven does not turn off until the Sabbath mode is deactivated. In Sabbath mode, all function keys except for the CLEAR/OFF key are inactive.

    To cancel the Sabbath mode, press and hold the SETTING button for three seconds.

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