An OE error code on your dishwasher's display indicates that the unit has detected a drain issue, most often resulting from food clogs or an installation issue. Luckily, both of these issues can sometimes be resolved with just a few troubleshooting steps!
If there is standing water in the tub of the dishwasher, you can perform a drain only to attempt to drain the water out.
To perform a drain only, check the control panel for the CANCEL & DRAIN option. This is activated by pressing and holding 2 buttons simultaneously:
If your model does not have a CANCEL & DRAIN option, start a cycle, let it run for 45 seconds, then power the unit off. The first 45 seconds of any cycle is drain only.
Did the OE Error display again?
Is this a new dishwasher installation or has a new garbage disposal been installed?
If the OE error code displayed on the first cycle, this indicates an installation issue with the drain hose. It may be either kinked, too high, or too long. This should be corrected by the installer.
- The drain hose should not exceed 10 feet in length. Do not add any type of extension.
- The drain hose should be elevated at least 30 inches, but not more than 40 inches for proper draining. It should connect to the drain at least 20 inches higher than the base of the unit.
If the garbage disposal is new or it is the first time a dishwasher has been connected, the opening for the dishwasher's drain hose may still be plugged. The plug must be removed by either an installer or plumber.
If you notice any food debris in the tub of your dishwasher, it is necessary to perform the regular maintenance on your dishwasher.
Maintenance on your dishwasher includes cleaning the spray arms, cleaning the filters, and running a maintenance cycle.
For more information on dishwasher maintenance, click here.
After performing the dishwasher maintenance, attempt to run a HEAVY DUTY or NORMAL cycle with no dishes or detergent. This will flush out the unit and test the drain function.
If the OE error code displays again, the unit will require repair service.