Skip to Contents

Help Library

Find help information for your LG product

Select a product category and then pick a topic or search a keyword.

Odor / Buildup - Front Load Washer

Troubleshooting Washers Last Updated 08/21/2015

Odor or buildup can occur as a result improper detergent usage or routine maintenance needing to be performed on the washer. Following specific detergent guidelines and maintenance steps will help resolve this issue.

  1. LG Front Load Washers require using only HE (High Efficiency) type detergent. Be sure to use no more than the amount recommended by the detergent manufacturer.

  2. In an area with soft water, it may be necessary to reduce the amount of detergent used to as little as two tablespoons (2 Tbsp). HE detergents that are 2x or 3x concentrated may require you to use less than the recommended two tablespoons (2 Tbsp).

  3. Using too much detergent can cause the Auto-Suds Removal feature to become activated. When this feature is active, the cycle time will be extended for approximately 12 minutes to assist in diluting the detergent.

  4. When using fabric softener, dilute the fabric softener with water to a 50/50 ratio to prevent over usage, and allow for proper siphoning.

  1. To ensure your washer runs at peak efficiency, regular monthly maintenance is recommended to clean detergent and additive residue. Performing the regular maintenance helps prevent bacterial growth that leads to odor.

  2. Run a tub clean cycle using either a cup of bleach or vinegar. DO NOT mix both bleach and vinegar, as this will create a toxic chlorine gas. Pour the bleach into the liquid bleach compartment, or pour the vinegar directly into the wash tub, and press the TUB CLEAN button.

  3. To prevent further bacteria growth and odor, allow any moisture remaining in the washer after a cycle to dry completely by leaving the door slightly ajar.

Article Feedback

1. Overall, how satisfied were you with the usefulness of this article?
1.1 Why did the article not resolve your issue?
  • Characters left : 500 / 500

2. Did the article resolve your issue?