Skip to Contents Skip to Accessibility Help
Close

Help Library

Find help information for your LG product

Select a product category and then pick a topic or search a keyword.

IE Error Code - Front Load Washer

Troubleshooting Washer Dryer Combos, Washers Last Updated 04/28/2016

An IE error code indicates that the washer was unable to fill with water.

During cold and freezing weather conditions, an IE error code could mean the water in the water supply lines are frozen. Once the temperature increases above freezing, the water supply will resume.

Please check each of the following for other causes include:

  • If both the hot and cold water taps are not fully open, the IE code will appear on the washer's display. Be sure that both the hot and cold water taps are opened fully, and resume normal operation.

  • If the washer's inlet hoses are kinked or damaged, water may not flow properly into the washer. Straighten out any kinks that may be in the water lines. If the inlet hoses are damaged, they will need to be replaced.

    1. Turn off the hot and cold water taps and remove the inlet hoses from the washer.

      Inlet Hose Removal
    2. Check the inlet filters on the hoses and on the inlet valves on the washer for any mineral deposits or other debris that may be clogging them.

    3. If the filters on the inlet valves or hoses are clogged, remove them and clean them thoroughly.

      Inlet Filter Removal
  • Using FloodSafe® hoses may not be compatible with LG washing machines. The inlet valve on the LG washer opens quickly supplying instant water pressure. This instant water pressure may triger the FloodSafe® hose to close as if there were a leak to shut off the water supply.

    If the IE error code persists as a result of using 3rd party hoses, it will be necessary to use the LG hoses that were supplied with the washer.

Article Feedback

Q1. Overall, how satisfied were you with the usefulness of this information?
1 2 3 4 5
Q1-1. Why were you dissatisfied with the usefulness of this information?
Q2. How would you improve the information?

Characters left : 500 / 500