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Vibrations - Front Load Washer

Troubleshooting Washer Dryer Combos, Washers Last Updated 08/20/2015
Vibrations - Front Load Washer

Your LG front load washing machine is designed to operate quietly on any stable level floor in your house. There are some instances in which your washer may vibrate excessively. The video below explains a quick overview of vibrations in front load washers, and how you can fix the issue immediately.


    1. Is the washing machine brand new (less than 30 days)?

      Yes No
    2. Recently installed brand new washers are not expected to have vibrations except there is an installation issue. If you are not convinced about the proper installation of your machine, watch this new washer installation video.

      Are the shipping bolts removed?

      Yes No
    3. Does vibration occur on every load or certain Loads?

      Yes, on every load No, on certain load
    4. Does the washer rock back and forth when you use your hand to push it gently?

      Yes No
    5. You need to remove the shipping bolts. If the four shipping bolts of your machine are still attached to the back of the washer, they will cause a loud noise and vibration during the operation of the machine which can lead to a permanent damage of the washer.

      To remove the four shipping bolts, visit the shake test section of this article below.

    6. Then this may be as a result of an unbalanced load caused by the types of fabric you mixed during the wash cycle. The unbalanced weight distribution of the load can cause this shaking and vibration. It is common for large/bulky items such as bedding (sheets, blankets), and rugs.

      To fix this:

      • Manually redistribute load, or add a few similar items to balance the load.

      • Lower the spin speed on large/bulky items and rugs.

    7. If the machine is tilting when you push it lightly, this indicates that the machine may not be leveled properly, and that is why the machine is vibrating during the wash cycle.

    8. Is the washer installed on a 2nd story floor?

      Yes No
    9. When a machine is installed on a 2nd story floor, the floor may not be sturdy enough to handle the effect of the washing cycle on the floor.

      • You may need to adjust the leveling of the machine to reduce the vibration of the machine.

      • Move the unit to a sturdy floor.

      • Get some rubber cups for washing machine's feet, or some anti-vibration pads such as KE shake away vibration insulation pads that may reduce the vibrations.

    10. What kind of floor is the machine installed on?

      Tile or Hardwood Concrete
    11. For tile or hardwood, some vibration will be normal. A typical example of this normal occurrence is when your machine only vibrates at the peak of its spin or when the spin is reducing at the end of a washing cycle.

      Get some anti-vibration pads, or KE shake away vibration insulation pads, they could help reduce the vibration, and they are available for purchase at your local stores.

      Anti-Vibration Pads Back view of anti-vibration pad Install anti-vibration pads
    12. On concrete, most problem is attributed to leveling, visit our leveling segment of this content. If the vibration persists, get some anti-vibration pads, or KE shake away vibration insulation pads, they could help reduce the vibration, and they are available for purchase at your local stores.

      Anti-Vibration Pads Back view of anti-vibration pad Install anti-vibration pads

The first step is to look closely at your washing machine for items such as a wrench, foam, drain pan or other shipping materials that may be hiding under your machine.

Looking around your machine for materials

If there is nothing hiding around your machine, let's conduct a SHAKE TEST.

What is a shake test?

We want to shake the drum of your washer gently, to test if the 4 shipping bolts placed at the back of your washer from the factory were removed during the installation of your machine. These shipping bolts were used to hold the drum in place during the transportation of your washer, and they must be removed immediately before the use of your machine.

Follow the steps below:

  1. Open the door of your washer.

  2. Pull the inner tub back and forth to see if there's any movement on the drum.

Conclusion:

If the inner tub of your machine does not shake or wobble as you pull back and forth, it simply means the 4 shipping bolts of your machine are still attached to the back of the washer which will cause a loud noise and vibration during the operation of the machine.

How to remove the four shipping bolts:

  1. Locate the four shipping bolts as shown in the image below, the rotating red circle indicates the location of the bolts at the back your washer.

  2. Remove the 4 Shipping Bolts

  3. If the shipping bolts are not removed, use the supplied wrench to remove the bolts.


  4. After removing the shipping bolts, store them in a safe place. The shipping bolts will be used again if you need to transport your washer from one location to another.

Remember, you need to remove four shipping bolts. Don't leave any bolt hanging at the back of your machine.

Often, front load washers may appear balanced and leveled, but it may still require a little fine-tuning to minimize vibrations.

  1. Check if the washing machine is properly leveled.

    Two primary ways to check if the machine is leveled:

    First option: Use a level to check if the machine is properly leveled from front to back and side to side.

    Use a Level to check the alignment from front to back and side to side

    Second option: Place your hands on diagonal corners of the washing machine, and attempt to rock the washer.

  2. After verifying that the washer is not leveled with these two methods, we want to fine-tune the leveling feet.

  3. Place 3-4 bath towels in the washing machine, and start a RINSE AND SPIN CYCLE.

  4. NOTE: If the unit requires any small adjustments, the unit will vibrate.

  5. Once the unit reaches the spin cycle and begins vibrating, push down on each corner of the machine. If pushing on one of the corners stops the vibration, then that's the foot that needs to be adjusted.

  6. Adjust the leveling foot.

    To adjust the leveling foot, it is not necessary to pause the washer. By making the adjustments while the vibration occurs, you should be able to identify when the adjustment has corrected the issue because the vibration will cease.

    How to properly level your machine:

    1. To start, make sure the lock nut is loose by turning it clockwise.

      Washer Locknut
    2. Adjust the leveling foot by turning the foot clockwise to extend it. Make small turns, a quarter turn at a time, to prevent over extending the foot. Keep turning gradually until the foot makes a firm contact with the floor and the vibration stops.

      Washer Leveling Legs
    3. Tighten the locknut to prevent the foot from self-adjusting on the next cycle by turning the locknut counter-clockwise.

      Tighten Washer Locknut

NOTE: Over time, it is possible for this tightening to loosen, allowing the foot to adjust slightly. For this reason, it may be necessary to re-level your front load washing machine periodically.


Some floor surfaces are too slippery to keep your washer from moving on the floor during unbalanced loads. If this is the case in your laundry room, we suggest you install non-skid pads to prevent the washer from moving.

Nonskid Pads

For tile and hardwood, some vibration will be normal. A typical example of this normal occurrence is when your machine only vibrates at the peak of its spin, or when the spin is reducing at the end of a washing cycle.

To test for this sort of normal vibrations:

  1. Test the machine with 4-6 damp towels or 8-12 pounds of clothing, and then set the machine to high spin.

  2. Once the drum reaches its maximum spin speed and the machine begins vibrating, press down each corner of the washer to discover which corner of the washer reduces or stops this vibration.

  3. If pressing down one of the corners reduces or stops the vibration, it simply means that the corner of the machine is not properly leveled. You will need to adjust the level of that corner, watch the main video above this section or proceed to our leveling segment of this article to see how to adjust the feet of your washing machine.

If this does not solve the problem, we recommend that you try the following solutions:

    • Move the washing machine to a sturdy floor.

    • Get some anti-vibration pads, or KE shake away vibration insulation pads, they could help reduce the vibration, and they are available for purchase from your local stores.

    Anti-Vibration Pads Back view of anti-vibration pad Install anti-vibration pads
Author - Sanmi Ajanaku

Sanmi is a Home Appliance expert and author of this help library article. Please leave him feedback below about the page.

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