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Error Codes - Refrigerator

Troubleshooting Refrigerators Last Updated 07/16/2016

An error code (Er) on the display of the refrigerator can sometimes be resolved by performing a few simple troubleshooting steps. Select the error code from the list below that is appearing on the refrigerator's display

  • A 15 error code on the refrigerator's display indicates a problem with the ice maker fan motor.

    For these error codes, unfortunately there is no troubleshooting that can be performed. The unit will require repair service.


    For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

    Request a Repair

  • A 22 error code on the refrigerator's display indicates a problem with compressor relay.

    For these error codes, unfortunately there is no troubleshooting that can be performed. The unit will require repair service.


    For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

    Request a Repair

  • A 67 error code on the refrigerator's display indicates a problem with a gap in door or an object inside the fridge impeading the door from closing properly.

    For these error codes, unfortunately there is no troubleshooting that can be performed. The unit will require repair service.


    For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

    Request a Repair

  • A CF error code on the refrigerator's display indicates that the feedback signal is less than 65 seconds during the fan's operation. This refers to the fan at the back, bottom of the refrigerator that discharges heat from the condenser.

    Unfortunately, there are no troubleshooting steps to resolve this issue and the refrigerator will require repair service.


    For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

    Request a Repair

  • A CO error code on the display of the refrigerator indicates a communication error between the control board and the display.

    Unfortunately, there are no troubleshooting steps to resolve this issue and the refrigerator will require repair service.


    For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

    Request a Repair

  • A dH error code on the refrigerator's display indicates that the unit spent more than 1 hour trying to defrost. During defrost, the refrigerator will increase the temperature at the evaporator to a preset temperature depending on the model. If this temperature is not reached within 1 hour, the dH error code will display.

    Depending on the type of refrigerator, you will see either a ER dH, r dH, or F dH error code.

    Select the variation of the dH error code you see on the refrigerator's display from the list below for appropriate troubleshooting:

    • LG refrigerators are equipped with a defrost cycle that learns how the customer uses the unit and adjusts the defrost cycle according to the customer's needs. This helps the unit maintain a frost free freezer.

      The ER dH simply means that the unit took longer than one hour to defrost.
      If this is the first time that the refrigerator has shown the ER dH error code, simply unplug the refrigerator for 2 minutes to reset the unit and allow the system to try and defrost again.

      If the ER dH error code still displays, the unit will require repair service.


      For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

      Request a Repair

    • LG refrigerators are equipped with a defrost cycle that learns how the customer uses the unit and adjusts the defrost cycle according to the customer's needs. With the smart cooling plus the refrigerator has a separate evaporator from the freezer. The refrigerator will defrost to help eliminate any frost build up in the refrigerator.

      The r dH simply means that the unit took longer than one hour to defrost.
      If this is the first time that the refrigerator has shown the r dH error code, simply unplug the refrigerator for 2 minutes to reset the unit and allow the system to try and defrost again.

      If the r dH error code still displays, the unit will require repair service.


      For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

      Request a Repair

    • LG refrigerators are equipped with a defrost cycle that learns how the customer uses the unit and adjusts the defrost cycle according to the customer's needs. With the smart cooling plus the refrigerator has a separate evaporator from the freezer. The freezer will defrost to help keep eliminate any frost build up in the freezer.

      The F dH simply means that the unit took longer than one hour to defrost.
      If this is the first time that the refrigerator has shown the F dH error code, simply unplug the refrigerator for 2 minutes to reset the unit and allow the system to try and defrost again.

      If the F dH error code still displays, the unit will require repair service.


      For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

      Request a Repair

  • A dS error code on the refrigerator's display indicates a short or disconnection of the defrosting sensor.

    Other variations of the dS error code include: ER dS, F dS, and r dS.

    1. F dS idicates a problem with the freezer defrost sensor
    2. r dS idicates a problem with the refrigerator defrost sensor

    For these error codes, unfortunately there is no troubleshooting that can be performed. The unit will require repair service.


    For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

    Request a Repair

  • A F1 or 1F error code on the refrigerator's display indicates a problem with ice blower fan or ice maker motor.

    For these error codes, unfortunately there is no troubleshooting that can be performed. The unit will require repair service.


    For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

    Request a Repair

  • A FF error code on the refrigerator's display indicates that the unit has detected an issue with the freezer fan. This can sometimes be caused by frost buildup.

    For french door Ref, please check the gasket along side the door such as the example below:

    If you notice frost buildup along the walls of the freezer compartment, the leveling and door alignment of the refrigerator will need to be checked. Click here for more information on LG Refrigerator Leveling Instructions.

    If there is no frost along the walls of the freezer compartment, the unit will require repair service to resolve this issue.


    For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

    Request a Repair

  • A FS error code on the refrigerator's display indicates a short or disconnection of the freezer sensor.

    Unfortunately, there are no troubleshooting steps for this error code. The refrigerator will require repair service.


    For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

    Request a Repair

  • A gF error code on the refrigerator's display indicates a flow sensor error, or low water pressure.

    To troubleshoot the gF error code, refer to Dispenser Issues.

  • A HS error code on the refrigerator's display indicates a short or disconnection of humidity.

    Unfortunately, there are no troubleshooting steps for this error code. The refrigerator will require repair service.


    For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

    Request a Repair

  • The IF error code indicates that the refrigerator has detected a problem with the refrigerator's ice maker fan. This can sometimes occur when frost or ice buildup occurs around the ice maker fan.

    Note: For french door refrigerators, please check the gasket along side the door.

    Frost buildup can occur if the doors on the unit are not aligned properly. For more information on door alignment and proper refrigerator leveling, refer to LG Refrigerator Leveling Instructions.

    If leveling the refrigerator and aligning the doors do not resolve the issue, the unit will require repair service to resolve this issue.


    For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

    Request a Repair

  • An IS error code on the refrigerator's display indicates a short or disconnection of the icemaker sensor.

    For this error code, unfortunately there is no troubleshooting that can be performed. The unit will require repair service.


    For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

    Request a Repair

  • An It error code on the refrigerator's display indicates a defect in the icemaker.

    For this error code, unfortunately there is no troubleshooting that can be performed. The unit will require repair service.


    For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

    Request a Repair

  • A rF error code on the refrigerator's display indicates a Abnormality in the Refrigerator fan motor.

    For this error code, unfortunately there is no troubleshooting that can be performed. The unit will require repair service.


    For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

    Request a Repair

  • A rS error code on the refrigerator's display indicates a short or disconnection of the refrigerator sensor.

    For this error code, unfortunately there is no troubleshooting that can be performed. The unit will require repair service.


    For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

    Request a Repair

  • A rt error code on the refrigerator's display indicates a shorted or open room temperature sensor.

    For this error code, unfortunately there is no troubleshooting that can be performed. The unit will require repair service.


    For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

    Request a Repair

  • An SS error code on the refrigerator's display indicates a shorted or open pantry sensor.

    For this error code, unfortunately there is no troubleshooting that can be performed. The unit will require repair service.


    For your convenience, you can schedule your service online using our repair scheduling system. Click the button below to begin.

    Request a Repair

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