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LG G PAD 8.0 V480 SOFTWARE UPDATE

Operation Tablets Last Updated 08/26/2015
LG G PAD 8.0 V480 SOFTWARE UPDATE

We are pleased to announce Android Lollipop 5.0.2 software upgrade, version V48020A for the LG G Pad is now available.


  1. From the Home Screen, tap Apps "" > Settings "" > About tablet ""

  2. Tap Software information.

  3. View the current software under Software version.

  1. Fully charge the battery.

  2. Save any important data before updating the software on your device. Any data not saved to the microSD or transferred to a PC may be erased; i.e. contacts, images, etc. Backup select data on your device using LG Backup ""

    Alternately, connect your device to a PC via the USB cable. After connecting, select Media sync (MTP) mode on your device. Copy personal folders to your PC. i.e. DCIM (photos, videos), Downloads, Music, etc.

Note: The entire upgrade process varies depending on software package size and your internet connection speed.

Software Update

  1. When the software update is available, the update icon "" will display in the status bar at the top of the screen. Swipe down from the top and tap the notification.

  2. Tap Restart & Install.

Note: If prompted, connect to a Wi-Fi network to download the software update.

  1. Your device will restart to perform the update.

  2. When the update is complete, your device will restart and transition through a series of alerts stating Android is upgrading. Once your device has powered on you will be notified that the software update successfully installed. Tap OK to close the notification.

Troubleshooting

If you have not been notified of an available software update, you can manually check if one is available.

  1. From the Home Screen, tap Apps "" > Settings "" > About tablet ""

  2. Tap Software Update Center > Software Update > Check now for update to manually check for a new update.

  3. You will be prompted if a new software update is available. Continue from Software Update, step 1.

Software Update

  1. Click here to download the LG Mobile Support Tool to your computer, then open.

Note: You will need a PC running:
Windows 2000 (SP4 or later), XP, Vista, 7, or 8
CPU - 1.8 GHz or higher
Memory - 1 GB or higher
Hard Disk Drive - 9 GB or higher available
Administration rights on the PC for software installation
High-speed internet connection

  1. Connect your device to your PC.

  2. Tap Start Upgrade within the LG Mobile Support Tool to begin.

    1. Device will progress through Analysis, Download, Update and Complete during the update process.
    2. While updating, the device will power off and enter a download mode at 5% completion. This is normal. DO NOT DISCONNECT THE USB CABLE!
    3. At approx 95% of completion, the device will power on. This may take several minutes. This is normal. DO NOT DISCONNECT THE USB CABLE!
    4. If your software update stops before it has completed, please do not close the update tool and try the update again. Additional troubleshooting steps are below.

  3. The tool will notify you when the update is complete. Tap Exit to return to the main screen.

  4. Wait for device to power on. Once powered on, the device will reconnect to the LG Mobile Support Tool. When connected, observe that the version number reflects the latest Software V48020A. It is now OK to DISCONNECT THE USB CABLE.

Troubleshooting

  1. If the device software upgrade stopped before completion, please do not close the update tool and try to update again following original instructions.

  2. If you already closed the update tool, and the device will not turn on normally, please follow the steps below:

    1. Remove back cover and battery.
    2. Record IMEI/ESN/MEID from device label in battery well.
    3. Replace battery and back cover.
    4. Open LG Mobile Support Tool.
    5. Connect the device to PC via USB cable.
    6. From the drop down menu, select Options > Upgrade Recovery.
    7. Enter your device information and tap OK.
    8. After checking the device information, it will start to update automatically. If it does not work, the device may require service to attempt recovery.

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