Low volume

Low volume

Symptom

When there is difference in volume among channels though you didn’t turn the volume up/down, check if

“Auto Volume” is On.

- If you are using set-top box, Auto Volume and Smart Sound Mode features are not provided.

  How to fix

    Set the Auto Volume ‘On’.

    Set the Clear Voice and Smart Sound Mode ‘Off’.

     - Auto Volume feature adjusts the volume appropriate for each channel automatically so that the volume is

       consistently set.

     - Clear Voice feature is one that makes the voice of characters clear.

       ※ If the sound other than voice, such as background music, is not clear, set the Clear Voice ‘Off’.

     - If you are using Smart Sound Mode, the sound optimized for each content is automatically set and the

       sound quality may change, which will lead to difference in volume among channels.

       ※ This feature is provided for some models.

  TV before ‘11 

   ① [Setting] → [Audio] → [Auto Volume] : Off

   ② [Setting] → [Audio] → [Clear Voice] : Off 

   ① [Home] or [Smart] → [Setting] → [Sound] → [Volume Mode] → [Auto Volume] On

   ② [Home] or [Smart] → [Setting] → [Sound] → [Clear Voice] Off

   ③ [Home] or [Smart] → [Setting] → [Sound] → [Smart Sound Mode] Off

  ① [HOME] → [SETTINGS] →[ADVANCED SETTINGS] → [SOUND] → [VOLUME MODE] → [Auto Volume] ON

  ② [HOME] → [SETTINGS] →[ADVANCED SETTINGS] → [SOUND] → [Smart Sound Mode] : OFF

  ③ [HOME] → [SETTINGS] →[ADVANCED SETTINGS] → [SOUND] → [Sound Mode Settings] → [Clear Voice] OFF