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UV lamps are equipped with safeguards to prevent them from contacting people directly, so an error code may occur if the filter case and filter are not assembled correctly.
If an error code occurs, unplug the power cord and assemble the filter and case accordingly.
If the error continues to occur, it will need to be inspected by a service manager.
Try this:
PuriCare 360 Alpha

1. Unplug the power cord and separate the front and back covers of the product.
2. Remove the filter by pulling the filter handle.
3. Attach the filter to the product so that the side with the handle is facing up.
4. Insert the fixed part at the bottom of the cover into the socket at the bottom of the product, close the cover, and connect the power cord.
- Upper UV nano inspection error code: E14
- Bottom UV nano inspection error code: E18
AeroTower/Aero Furniture

1. Unplug the power cord and separate the front and back covers of the product.
2. Remove the filter by pulling the filter handle.
3. Attach the filter to the product so that the side with the handle is facing up.
4. Remove the filter by pulling the filter handle.
This content was created for common use and may contain different images or information from the purchased product.