You have to fire the person who designed this refrigerator. The appliance is not cheap. For it's price, the design is very lame. The board is the brain of the appliance. And it is poorly located on the top, lying there with cover. The power chord comes out of the cover so the cover has a rather big hole that insects like lizards, cockroach can enter and mess up the board. The board also should be positioned upside down or sideways. This is money wasted. I have one and is not working because of this. I bought it less than 2 years ago and your company is telling me the warranty is void because a lizard caused the board to fry.