For the purposes of these Terms and Conditions, the following words and expressions shall have the meanings assigned to them below, unless the context requires otherwise:

· Organiser / LG: LG Electronics Saudi Arabia.

· Campaign: The “LG WashTower & Win – Review & Win” campaign organised in accordance with these Terms and Conditions.

· Participant: Any natural person who meets the eligibility requirements and participates in the Campaign in accordance with the mechanism set out herein.

· Eligible Products: The LG WashTower appliances specified in Clause 5 of these Terms and Conditions.

· Eligible Review: An original and genuine review that fulfils the requirements set out in Clause 7.

· Reward: A WalaaOne voucher with a value of two hundred Saudi Riyals (SAR 200).

· Official Account: The Organiser’s official Instagram account: @lg_saudi.

· Campaign Period: The period specified in Clause 3 of these Terms and Conditions.

 

1. The Campaign is a limited-duration promotional activity intended to reward Participants who fulfil its terms and conditions.

2. The Campaign shall be subject to the laws, regulations, rules and instructions in force in the Kingdom of Saudi Arabia, as well as any permits, licences or approvals issued by the competent authorities.

3. No provision of these Terms and Conditions shall be interpreted in a manner that conflicts with the applicable laws of the Kingdom of Saudi Arabia. In the event of any conflict, the mandatory applicable legal provisions shall prevail.

 

The Campaign schedule shall be as follows:

 

Stage	Period / Date
Eligible Product purchase period	WalaaOne voucher validity period
Product review submission period through LG.com/sa	From 21 Sep 2026 to 10 Oct 2026
Deadline for submission of Instagram participation evidence	10 Novmber 2026
Participation verification period	From 10 Nov. 2026 to 19 Nov. 2026
Commencement of notification to eligible recipients	20 Nov 2026
Deadline to respond to the eligibility notification	Five (5) calendar days from the date of notification
WalaaOne voucher validity period	From 20 October 2026 to 20 October 2027

 

The Organizer reserves the right to amend or extend the above dates, or to suspend or terminate the Campaign, in whole or in part, to the extent permitted by applicable laws and permits, provided that such amendment is announced through the Organizer’s official channels.

 

Participation in the Campaign is subject to the Participant meeting all of the following requirements:

1. The Participant must be a Saudi national or a legal resident with a valid residence status in the Kingdom of Saudi Arabia.

2. The Participant must be at least eighteen (18) years of age at the time of participation.

3. The Participant must maintain a genuine and active Instagram account that is publicly accessible throughout the participation, verification and Reward-delivery periods.

4. The Participant must comply with all provisions and requirements contained in these Terms and Conditions.

5. Upon request by the Organizer, the Participant must provide the necessary and reasonable information and documentation to verify their eligibility and the validity of their participation.

6. All information and data submitted by the Participant to the Organizer must be accurate, complete and up to date.

 

The following persons shall not be eligible to participate in the Campaign or receive the Reward:

· Employees of the Organizer and its affiliates;

· Employees of marketing agencies, service providers or contracting parties involved in the administration of the Campaign;

· Distributors and retail partners participating in the Campaign; and

· Spouses, ascendants, descendants, siblings, and siblings’ spouses of the persons listed above.

 

The Campaign applies exclusively to the following LG WashTower models:

· WK2520BST

· WK2520GBT

· WK1310BST

 

For participation through the product-experience route, the Eligible Product must have been purchased during the purchase period specified in Clause 3 through one of the following channels within the Kingdom of Saudi Arabia:

· The official website: LG.com/sa;

· LG branded stores; or

· LG authorized stores.

 

Product-Experience Participation Route

To participate through this route, the Participant must complete the following steps:

1. Purchase one of the Eligible Products during the specified purchase period.

2. Submit an original and genuine review of the Eligible Product purchased and used by the Participant through LG.com/sa during the review-submission period.

3. Await approval and publication of the review on LG.com/sa, following completion of the applicable content-review and moderation procedures.

4. Create a public Instagram post featuring the Participant’s LG WashTower appliance or reflecting their actual experience with it.

5. Tag the Organizer’s Official Account, @lg_saudi, in the post.

6. Send a direct message to the Official Account, @lg_saudi, containing the post link or a clear screenshot of the post, no later than 10 October 2026.

 

Any review or content submitted as part of the Campaign must satisfy the following requirements:

1. It must be original, truthful and based on the Participant’s actual experience where it is submitted as a product review.

2. A review submitted through LG.com/sa must contain no fewer than one hundred (100) characters.

3. It must comply with the review guidelines published on the LG website and the policies of the applicable review platform.

4. It must be approved and published on LG.com/sa after successfully completing the applicable moderation and review process.

5. It must not be misleading, inaccurate, or attributed to an experience that did not actually occur.

6. It must not contain unlawful language or content contrary to public morals.

7. It must not infringe any intellectual property rights, privacy rights or any other rights of third parties.

8. It must not include personal data of any third party without obtaining the necessary consent.

9. It must not contain unauthorized advertisements, commercial messages or content that violates the policies of LG or Instagram.

The Organizer shall have the right to reject or disqualify any review or content that does not meet the foregoing requirements, without giving rise to any entitlement by the Participant to claim the Reward or any compensation.

 

1. The first one hundred (100) Participants who fulfil all Campaign requirements and successfully pass the verification process shall receive a Reward.

2. The Reward consists of one (1) WalaaOne voucher with a value of two hundred Saudi Riyals (SAR 200) for each eligible Participant.

3. Priority for receiving the Reward shall be determined based on the time at which all participation requirements are completed, all required documents are submitted, and verification is successfully completed, and not solely on the time of product purchase, review submission or Instagram post publication.

4. A Participant may not receive more than one (1) Reward during the entire Campaign Period, regardless of the number of reviews, posts, accounts or participation methods used.

5. The Reward is personal and may not be transferred, sold, assigned or redeemed for cash.

6. Use of WalaaOne vouchers shall be subject to WalaaOne’s terms and conditions and to the terms and conditions of participating merchants.

7. The Organiser shall not be liable for any restrictions, exclusions, conditions, failures or delays arising from WalaaOne or participating merchants, without prejudice to the Participant’s statutory rights.

8. Any unused balance remaining on the voucher upon expiry shall lapse in accordance with WalaaOne’s terms and conditions.

 

1. Before issuing or delivering the Reward, the Organiser may request documents and information reasonably necessary to verify the Participant’s eligibility and the validity of their participation.

2. Depending on the participation route, the required documents or information may include:

· An invoice or proof of purchase of the Eligible Product;

· A link or screenshot of the review published on LG.com/sa;

· A link or screenshot of the Instagram post containing the @lg_saudi tag; and

· Any additional documents or information that are necessary and proportionate for verification purposes.

3. The Participant shall provide the required documents within the period specified by the Organizer.

4. The Organizer may reject any document that is unclear, incomplete, or reasonably suspected to be inaccurate, altered or tampered with.

5. The Organizer shall limit its requests for data and documents to what is necessary for the purpose of verification and shall process such data in accordance with Clause 13.

 

1. Eligible Participants shall be contacted through direct messages sent from the Official Account @lg_saudi.

2. The Participant must respond to the eligibility notification within five (5) calendar days from the date it is sent.

3. If the Participant does not respond within the specified period, fails to provide the requested documents, cannot be verified as eligible, or is found not to meet the Campaign requirements, the Participant shall be deemed to have forfeited the Reward, without liability on the part of the Organizer.

4. In the cases referred to above, the Organizer may award the Reward to the next eligible Participant according to the order of completion of the requirements and successful verification.

5. The Participant shall be responsible for the accuracy of the contact information provided and for ensuring that their Instagram account settings permit receipt of direct messages from the Organizer’s Official Account.

 

Without prejudice to any other legal rights or remedies, the Organizer may disqualify a Participant, cancel their participation or refuse to award the Reward if, based on reasonable verification, the Participant has committed any of the following:

· Submitted inaccurate, misleading or incomplete information.

· Submitted forged, altered or inaccurate documents.

· Used multiple, fictitious, automated or bot accounts.

· Attempted to circumvent the Campaign or manipulate the participation mechanism, verification process or review platform.

· Violated these Terms and Conditions, applicable laws and regulations, or Instagram policies;

· Published content that violates applicable laws, public morals or the rights of third parties;

· Impersonated another person or used another person’s data without lawful authorization; or

· Engaged in any fraudulent, unlawful or unethical conduct that may compromise the integrity of the Campaign or the reputation of the organizer.

 

1. Instagram is not a sponsor, partner, administrator or endorser of this Campaign.

2. The Participant shall ensure that their post and account remain publicly accessible during the verification period, to the extent necessary to enable the Organiser to verify compliance with the Campaign requirements.

3. The Participant may not use the LG name, trademarks or protected materials outside the scope of participation in the Campaign or in a manner that suggests an inaccurate affiliation, endorsement or representation.

4. The Participant grants the Organiser a non-exclusive, royalty-free licence, limited in duration and scope to the purpose necessary, to display or repost the participation content through the Organiser’s official channels for the purposes of administering the Campaign or announcing its results.

 

1. The Organiser shall collect and process personal data necessary for administering the Campaign, verifying eligibility, communicating with Participants, delivering Rewards and fulfilling legal obligations.

2. Personal data may include the Participant’s name, contact details, Instagram username, participation evidence, proof of purchase where applicable, and any data necessary for verification.

3. Personal data shall be processed in accordance with the Personal Data Protection Law, its implementing regulations, and other applicable laws and regulations in the Kingdom of Saudi Arabia.

4. Personal data shall not be used for direct marketing purposes except on the basis of separate, explicit and clear consent from the data subject. Such consent shall not be a condition for participation in the Campaign.

5. The Organiser shall retain personal data for the period necessary to fulfil the purposes of the Campaign and comply with applicable legal requirements, after which it shall take appropriate measures to securely destroy or anonymise such data.

6. The Organiser may share the minimum personal data necessary with service providers involved in administering or verifying the Campaign or issuing the vouchers, within the scope of the lawful purpose and subject to the necessary contractual and regulatory safeguards.

7. Participants shall have the statutory rights relating to their personal data in accordance with the Organiser’s approved privacy policy and applicable laws.

8. The Organiser shall not publish the full personal data, telephone numbers or other identifying information of eligible recipients without a legal basis or explicit consent. When announcing the results, the Organiser may use the first name or Instagram username in a manner that does not unnecessarily disclose personal data.

 

1. The Organiser shall not be liable for any delay or inability to participate, verify eligibility or deliver the Reward arising from causes beyond its reasonable control, including website failures, internet interruptions, network issues, technical malfunctions, restrictions imposed by Instagram, or delays in content moderation.

2. The Organiser does not guarantee the approval or publication of any review, as such approval and publication shall be subject to the applicable content-review and moderation procedures of the review platform.

3. The Organiser shall not be liable where it is unable to contact a Participant due to privacy settings, account deactivation or suspension, incorrect contact details, or the Participant’s failure to respond within the specified periods.

4. Nothing in these Terms and Conditions shall limit or exclude any liability or right that may not lawfully be limited or excluded under the applicable laws of the Kingdom of Saudi Arabia.

 

The Organiser shall not be liable for any delay, amendment, suspension or cancellation of the Campaign, in whole or in part, where such event results from circumstances beyond the Organiser’s reasonable control, including, without limitation:

· Natural disasters or exceptional weather conditions;

· Governmental or regulatory decisions or directives;

· Major technical failures or system interruptions;

· Disruption of third-party services; or

· Any other circumstance that renders the implementation of the Campaign impossible, unsafe or contrary to applicable laws.

 

1. The Organiser reserves the right to amend, suspend, postpone or cancel the Campaign, in whole or in part, where necessary for legal, regulatory, operational, technical or integrity-related reasons.

2. Any amendment shall be subject to the requirements of applicable laws and relevant permits.

3. Any amendment or cancellation shall not affect statutory rights accrued to Participants whose eligibility has been established prior to the effective date of such amendment, where required by applicable laws.

 

1. By participating in the Campaign, the Participant acknowledges that they have read, understood and agreed to be bound by these Terms and Conditions.

2. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.

3. The Arabic version of these Terms and Conditions shall be the official and governing version and shall prevail in the event of any discrepancy or conflict with any translation into another language.

4. If any provision of these Terms and Conditions is held to be invalid, unenforceable or inapplicable, such invalidity, unenforceability or inapplicability shall not affect the validity or enforceability of the remaining provisions.

5. Failure by the Organiser to exercise any right granted under these Terms and Conditions at any time shall not constitute a waiver of that right or prevent its exercise at a later time.

6. The Participant may not assign or transfer any rights or obligations arising under these Terms and Conditions to any third party without the Organiser’s prior written consent.

7. All decisions relating to the administration of the Campaign and the verification of compliance with its requirements shall be subject to applicable laws and shall not prejudice the statutory rights of Participants.

8. Neither the Campaign nor these Terms and Conditions shall create any employment, agency, partnership or legal-representation relationship between the Organiser and any Participant.