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​ Cropped subtitles. Black bars on both sides of the screen.

Troubleshooting

Cropped subtitles. Black bars on both sides of the screen.


Symptom

When screen size is set to “zoom” or “cinema zoom”, subtitle (caption) is cropped.

LG OLED TV on a different level   LG OLED TV on a different level



How to fix

Non-SMART

[Menu][Picture][Aspect ratio][16:9]


After 2012 smart TV      

[Smart] [Setting] [Picture] [Aspect ratio] [16:9]

  

 

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