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Key locked message appears when pressing the button on TV body.

Troubleshooting

Key locked message appears when pressing the button on TV body.


Symptom

If Key Lock is On, you can’t operate TV with buttons on TV.

※ Only power button works.



How to fix

Non-Smart TV

You can turn on/off Key Lock with remote control as below.

MenuLOCKKey Lock : On, Off

※ Some models do not provide Key Lock.

*Required question