Skip to Contents

How-to & Tips

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

Do you hear no sound in all the channels?

  • Others
  • Others
  • Troubleshooting
  • Last Updated 19/06/2016

Do you hear no sound in all the channels?


When there is no sound, please check if :

1. the sound volume is “0”;

2. it is “Mute” mode;

3. the speaker is “off”.

※ Having the sound setting normal, if you still don’t hear any sound, check the volume of set-top boxwhether it is set “0” or “Mute”.

How to fix


To check the TV speaker setting


[Setting Menu] [Setting] [Audio] [Select speaker] [TV Speaker]

Smart TV ‘12~’13

[Smart] or [Setting Menu] [Setting] [Sound] [Select Sound Out Speaker] [TV Speaker]

-Sound Test


Smart TV ‘12~’13

[Smart] or [Setting Menu] [Support] [Sound Test]   

Article Feedback

1. Overall, how satisfied were you with the usefulness of this article?
1.1 Why did the article not resolve your issue?

Characters left : 500 / 500