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Is the volume different for each channel?

Troubleshooting

Is the volume different for each channel?


Symptom

When there is difference in volume among channels though you didn’t turn the volume up/down, check if

“Auto Volume” is On.

- If you are using set-top box, Auto Volume and Smart Sound Mode features are not provided.



  How to fix

Set the Auto Volume ‘On’.

Set the Clear Voice and Smart Sound Mode ‘Off’.

- Auto Volume feature adjusts the volume appropriate for each channel automatically so that the volume is consistently set.

- Clear Voice feature is one that makes the voice of characters clear.

※ If the sound other than voice, such as background music, is not clear, set the Clear Voice ‘Off’.


- If you are using Smart Sound Mode, the sound optimized for each content is automatically set and the sound quality may change, which will lead to difference in volume among channels.

※ This feature is provided for some models.


TV before ‘11 

Non-Smart

[Setting] → [Audio] → [Auto Volume] : Off

[Setting] → [Audio] → [Clear Voice] : Off 


[Home] or [Smart] [Setting] [Sound] [Volume Mode] [Auto Volume] On

[Home] or [Smart] [Setting] [Sound] [Clear Voice] Off

[Home] or [Smart] [Setting] [Sound] [Smart Sound Mode] Off



*Required question