Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

How-to & Tips

Find helpful information about your LG product

No subtitles when I watch a video sotred in USB

Troubleshooting

No subtitles when I watch a video sotred in USB


Symptom

Caption doesn’t appear when watching video through USB.

 

How to fix

   1. Check if the video file and its caption file are in the same folder.

 

   2. Check if they have the same file name.

      eg.) Video file : LGTV.AVI    Caption file : LGTV.SMI

 

   3. If the file name is too long, make it short.

       ※ If you change one of the them, change the other one also.

     

      eg.) LGTV_HD1080P.X264.AAC.Mandarin.CHS-ENG.Mp4Ba.SMI

           → LGTV.SMI   

 

  4. Check the properties of caption file if there is error, or try with another caption file.

     ※ If the caption file has error with multilingual setting, it doesn’t display caption. In this case, you need to change the properties.

*Required question