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After I stop CD/DVD, Disc door doesn't open

Troubleshooting

After I stop CD/DVD, Disc door doesn't open


Symptom

Even though I press STOP, the Disc door doesn’t open.



How to fix

- Press STOP button on the remote control or on the product two to three times and press EJECT button.

- If you hear motor sound or if the door doesn’t open, contact service center.



*Required question