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Image stops while playing video stored in USB or DISC [CD&DVD&Bluray]

Troubleshooting

Image stops while playing video stored in USB or DISC [CD&DVD&Bluray]


Symptom

Video suddenly stops when playing through USB or DISC[CD&DVD&Bludray].


Things to check

It may occur if the video codecs are not supported.
    


How to fix

1. Check the codec and extension if it is supported by the device.

For the codecs that are supported, refer to the user’s manual.


User’s manual sample)



2.
Check if there is a foreign object or scratch on the side where there is no writing.


If there is a foreign object scratch on the DISC surface, the video might stop.




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