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How can I reset my phone when I forget password and my Gmail account?

Troubleshooting
How can I reset my phone when I forget password and my Gmail account?

 

 

symptom Cause

 

            Customer forgot password for his/her phone after setting up Screen-Lock (Settings >Display > Lock screen > Select screen lock).

 

 

how to setup How to setup

 

          ■ When you forget the password, tab button on the lower right corner to receive a Backup PIN or an access to Gmail account unlock option.

 

             how to get backup pin 

 

          ■ If you forgot both Backup PIN and your Google account, you can access the Google account with the Google Account Recovery service.

           

             how to get back up pin

 

           

                  

           

 

 

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