LG Subscribe
LG ThinQ App
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LG Subscribe™ is a household appliance subscription service that allows you to complete your
home
in a cost-effective way and keeps your appliances in top shape through LG’s regular care
services.
A wider choice of both big and small LG appliances is available, so you can make your place
truly feel like home.
Experience a new, easier way to own the best of LG.
01
Affordable and flexible
02
Hassle-free
03
LG ThinQ,
Click “Install” to download the LG ThinQ™.
Enter your email and password to log
in.
New users can
click ‘Sign Up’ to create an account.
Click "Menu" and select "LG Subscribe."
Enter your registered details
during
the order to authenticate.
1. If you Sign in, Click the Continue
Button.
2. Enter your registered details during
the order to authenticate.
1. Check the 6-digit number delivered
to your
smartphone sms.
2. Enter a 6-digit number on the input
screen.
Only customers with an order
can
access LG
Subscribe.
All done, the service is now available
on the main screen of LG Subscription.
After login, tap “LG Subscribe” section
to see delivery details.
Check the contract by selecting
the appliance icon button.
All installed or
soon-to-be-installed
products
will appear in the list.
Tab the Delivery & Personal Info
on the screen.
Now you can check the order status under
the “Delivery Progress” section
After login, tap “LG Subscribe” section
to see delivery details.
Check the contract by selecting
the appliance icon button.
All installed or
soon-to-be-installed
products
will appear in the list.
Tab the Delivery & Personal Info
on the screen.
Click the "Information Change" button
to make the necessary updates
to your contractor details.
Click "OK" after modifying details.
Only Telephone Number and
email address can be changed.
After login, tap “LG Subscribe” section
to see delivery details.
Check the contract by selecting
the appliance icon button.
All installed or
soon-to-be-installed
products
will appear in the list.
Tab the Care Service on the screen.
Click the red dot to learn more.
After login, tap “LG Subscribe” section
to see delivery details.
Check the contract by selecting
the appliance icon button.
All installed or soon-to-be-installed
products will appear in the list.
Tab the Payment or invoice info
on the screen.
• View latest paid amount & your payment
method.
• Check the Payment & Method change history.
With LG Subscribe™, keeping your appliances in top shape is easy.
LG's experts provide regular care service visitation or self-care kits to help you maintain
your
appliances,
ensuring they are always well-maintained and performing at their best.
The service includes an extended warranty, so you can use your appliances without worrying
about
breakdowns.
Feel safe without worrying about daily water hygiene.
Self-Service Care for Your Water Purifier!
Open the filter cover.
Remove the filter by turning to anti-clockwise.
Clean the filter head with brush.
Assem the new filter by turning to clockwise.
Push the filter back to position.
Ensure arrow mark on the filter joint is aligned.
Close the filter cover.
Press & hold "cold" button 3-5 sec for filter reset.
Self-management of top, bottom, left, right/dual water purifiers can be selected when applying for a home appliance subscription/care service, and applications may not be possible depending on the product.
High-temperature sterilization works by pressing the direct water pipe sterilization and outlet sterilization buttons at the top of the product for more than 3 seconds, and can be easily operated with voice guidance.
Filter delivery services are provided to home appliance subscription/care subscription Self Service selection customers.
To use the ThinQ feature, you need to register and connect to the product by installing the LG ThinQ app separately from the Android OS (7.0 or later) Play Store and iOS (12.0 or later) App Store.
For a detailed description of using the app, see Using LG ThinQ in the ThinQ guide or user manual. It must also be in the same Wi-Fi environment when connecting to the initial product, after which it must operate in a registered Wi-Fi environment.
Clean care from filter replacement to difficult-to-manage corners so that you can breathe clean air as much as you want without worrying about air quality!
Clean the filter to maintain clean performance for a long time, and replace the filter free of charge according to the replacement cycle.
ㆍReplacement cycle may vary depending on the filter and product.
To manage the place where air is discharged so that you can breathe clean air, the difficult-to-manage clean booster is disassembled and cleaned meticulously.
ㆍIt is provided once a year for clean booster inspection.
Thoroughly cleans from the inside of the invisible filter to the outside of the product so that it can be used cleanly.
Self-Service Care for Your Air Purifier!
Filter Subscription 1st in market – delivers replacement filters at your doorsteps according to the replacement cycle.
Replace Ultra-fine Filter Replace the filter every 6 months.
Replace HEPA Filter Replace the filter every 12 months.
Manage filters with the ThinQ app Upper Filter - Press and hold the ‘Speed’ & ‘Indicator’ buttons for more than 3 seconds. Lower Filter - Press and hold the ‘Indicator’ & ‘Sleep timer’ buttons for more than 3 seconds.
Keep your family's clothes clean and dry at all times by regularly maintaining your washing machine.
To ensure safe use at all times without worrying about failure, thoroughly check the level adjustment and installation conditions.
Remove leftover water to ensure the washing machine is completely empty and dry and clean the drain pump filter.
Disassemble and clean the detergent box with a stick brush to remove residue.
Pour 50ml of tub cleaner detergent into the drum and start the tub clean function to sanitize the inside of the washing machine tub.
Keep your family's clothes clean and dry at all times by regularly maintaining your dryer.
To ensure safe use at all times without worrying about failure, thoroughly check the level adjustment and installation conditions.
Clean the filter with a vacuum cleaner to remove all dust.
Clean the filter with citric acid for 5 minutes for sterilization.
Drain the water and wash the water container for hygienic use.
Check the humidity sensor and clean it to ensure optimal drying performance.
Keep your refrigerator in top condition and maintain hygiene by regularly cleaning the machine room and checking performance.
Clean the cooling units and fans in the machine room at the back of
the
refrigerator to remove contaminants and dust.
Thoroughly check the level adjustment and installation conditions to
ensure safe use at all times without worrying about
malfunction.
Empty any remaining water and clean both the water tank and the ice maker.
* This service is only available for fridges with a dispenser.
Clean the water outlet in the refrigerator to maintain hygienic use.
* This service is only available for fridges with a dispenser.
Maintain your styler by replacing filters and consumables, cleaning the water tanks, and taking care of both the interior and exterior.
Self-Service Care for Your Styler!
Consumables Subscription Delivers aroma sheet and new water tank according to the replacement cycle.
Filter Cleaning Clean dust from the filter.
Water Tank Cleaning Pour out the water and clean, rinse the water tank for hygienic use.
Interior and Door Cleaning Remove contamination such as fingerprints from the door and dust from the interior.
The vacuum cleaner responsible for dust in our house, so that you can use it with confidence for longer and cleanly.
Self-Service Care for Your Vacuum Cleaners!
Consumables Subscription Delivers vacuum cleaner filter according to the replacement cycle.
Dust Bag Replacement In the 12th month, we deliver 2 sets of dust bags (1 set/3 pieces) and exhaust filters for all-in-one towers.
Filter Replacement The pre-filter and exhaust filter are replaced free of charge, so you can keep the filter as it is.
Free Battery Replacement A battery is provided once every 36 months to maintain performance.
Say goodbye to hygiene concerns with your everyday dishes!
Our water hardness settings and deep-cleaning sterilization will keep
everything
super clean.
To experience LG Subscribe™ products, visit us at our brand shop for all your enquiries.
LG Subscribe™ is a comprehensive home appliances subscription program offered by LG Electronics Singapore on selected range of products.
LG Subscribe™ operates by providing customers with the option to rent LG appliances through our Subscribe program. The subscription process involves selecting a desired product, choosing a suitable contract duration, and making monthly payments.
Our subscription plans vary with durations of 3 years, 5 years and 7 years for selected products.
The subscription program is open to eligible individuals/corporates who meet the specified credit criteria.
No upfront payment is required upon application for this subscription program.
You can pay your monthly subscription via Auto debit: monthly deduction from your Credit Card
Yes, subject to termination fees that will be applicable.
LG Subscribe™ Home appliances are available across 13 product lines, including water purifiers, air purifiers, dehumidifiers, washing machines, dryers, dishwashers, vacuums, refrigerators, stylers, TVs, lifestyle screens, laptops and soundbars.
Depending on eligibility, customers may apply for multiple products under the LG Subscribe™ program.
The subscription program includes maintenance service, self-service options, and standard warranty coverage for the subscribed products.
You may visit our LG Brand Shop or submit inquiries via WhatsApp to our
customer
service team.
The subscribed product shall be with the customer without subscription fee after the end of the contract period.
Cost
LG Subscribe™
More Accessible without large upfront cost, which can own and enjoy appliances with just a monthly rental fee.
Outright
Requires a significant upfront cost, which can be a financial burden.
Warranty
LG Subscribe™
3 ~ 7 year Warranty (during the rental period)
Outright
1 to 2 year warranty
Maintenance
LG Subscribe™
Include maintenance and warranty as part of LG Subscribe™, as well as consumable replacements.
Outright
Fully responsible for all maintenance and repair costs and the effort.
Registering your product will help you get faster support.
Find manual, troubleshoot and warranty of your LG product.
Track your order and check order FAQ.
Request repair service conveniently online.
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