To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater).
LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. In order to get the best possible experience from our website, please follow below instructions.
If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater).
These cookies are used to provide you with convenient functions, such as product reviews and product video playback, during your web browsing, they also enable interaction with social media accounts.
These cookies allow our website to keep improving functions through website traffic analysis and to suggest personalized content for you.
These cookies enable us to show you ads and other content that we think is most attuned to your interests and digital behavior.
This function is disables on your cookie management.
If you need Repair Service, submit an online Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
Food inside the freezer is thawing? Ice cream got toosoft? This can be the rea son The refrigerator is turned off. Freezer temperature is set higher than recommended temperature. The freezer door is not closed properly. The place the refri...
Shall we take a closer look? ●It is perfectly normal for the other door to open and close because it iscaused by the air pressure inside the refrigerator. Between the freezer and refrigerator, there is a path for cold air totravel. When one...
Weak Cooling in Fridge SideSymptom Warm refrigerator, Weak refrigeration, Food spoils easily. How to fix ① If you turn on the power, it takes 1~2 hours for the cool air to circulate,but it may take 2~3days to have the optimal temperature de...
Why does water leak inside? (Standard/Commercial/ refrigerator, Freezer, Winecooler)■ Water leaking to the floor Cause1. Refrigerators have the defrost feature that melts frost; if water fromdefrosting is not drained properly, the water can...
Please be informed that LG Service Centre will be closed at 12.30pm on New Year’s Eve, 31 December 2020, Thursday.
We will resume normal operations on 2 January 2021, Saturday.
We apologize for any inconvenience caused.
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.