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LG VS988 Platinum Customer Reviews

VS988 Platinum
LG G6™ | Verizon Wireless
Rated 5 out of 5 by from Awesome screen and features! I bought this phone a couple months ago and it is so good! There is also a second year warranty with LG!! I accidently flung it across the room and the screen didnt crack at all!!
Date published: 2019-07-18
Rated 1 out of 5 by from I've had this phone for almost 2 years. For the majority of the time, my only complaints were that the cameras distort things in a weird way, especially the front facing camera, which makes the phone not ideal for selfies. With that exception, it worked perfectly for about 15 months (just until the warranty ended... what a surprise!) I still was not too worried about it after 15 months were up since I had the 2nd year promise, but then it started breaking. There were two times when I took it out of my pocket, where I normally carry it, and the first time the screen was cracked, and the second, the back camera glass was cracked. There was no dropping or force put on it in either case, and I always keep it in a protective case, but it seems that it just got weak and cracked. Neither of these bothered me a lot, although it does significantly decrease the quality of photos. Then, a few months later (after about 21 months) the fingerprint scanner stopped working completely. It no longer even shows up in the settings after resetting and factory resetting the phone. Additionally, due to the cracks, which as far as I can tell are the result of normal use, there is no way to redeem the 2nd year promise. I was so excited about this phone, especially because they were ensuring that it would work for 2 years, but that appears not to be the case... I would be suspicious of purchasing any LG phones in the future.
Date published: 2019-07-16
Rated 5 out of 5 by from Great features I bought it in 02/18.its a excellent phone .However,my fingerprint sensor stop working .I called customer service they transfer me to warranty development who determined that it was defective and fallls under LG 2nd year promise.U got my new phone yesterday.great customer service and easy claim process.very very
Date published: 2019-07-16
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