We regret the inconvenience you have experienced with this double oven. Unfortunately, this door has not been designed to be opened, except by assistance from a qualified technician. Attempting to disassemble the door can result in lack of sealing capabilities. If this is needed, then the unit will likely require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Date published: 2014-09-25