Purchased this oven believing it to be "new" finding out it has only one shelf. Need additional shelf and freestanding rack.
We regret the inconvenience you have experienced with this dual gas range. According to our information, this model should have 2 standard racks and one offset rack. Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/content/en-US/forms/lg_parts. The part number for the 2 Standard Shelves is MHL61952101, and the other Shelf is MHL62131403.
Date published: 2014-06-30