We regret the trouble you have experienced with this dishwasher. For proper operation, this machine should be connected to a Hot Water line, supplying a minimum of 120 degree water. The SANITARY cycle should raise the temperature higher than this. If it still does not resolve the matter, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Date published: 2017-03-03