I have a line from the top of the screen to the bottom that is about 2/3 0ver from the left. T
the picture comes in fine but cannot get rid of the the line is there a button I need to push or a setting I am not using. I have display port hooked up for computer and hdmi for my other computer.
can you help
We regret the inconvenience you have experienced with this monitor. Manual controls are not designed to remove such lines from the screen. Please contact our Customer Interactive Center at 800-243-0000 to arrange correction of this matter.
Date published: 2015-05-04
i play some blue rays and i still get black bars it wont go Ultra wide
We appreciate your interest in this monitor. BluRay discs are formatted to fill a 16:9 Aspect Ratio. As this screen is larger than this format, it is likely that bars will appear on the screen to compensate.
Date published: 2014-06-10
Thunderbolt to 2560 x 1080 resolution
I am running OS X Mavericks in a MacBook Pro, late 2011 with one thunderbolt port and no HDMI outputs. How can I connect to the 29EA73-P monitor and still be able to get the full 2560 x 1080 resolution?
It works for me after trying two different cables. I learned from another chat room that you must use the Mini DisplayPort to Dual-Link DVI Adapter when the resolution gets this high. It needs that extra power.
Date published: 2014-04-29
Will it work with Macbook Pro Retina Display?
I own a Macbook Pro Retina Display:15-inch (2880 x 1800) with graphics card: NVIDIA GeForce GT 750M.
It works for me after trying to different cables. I learned from another chat room that you must use the Mini DisplayPort to Dual-Link DVI Adapter when the resolution gets this high. It needs that extra power.
Date published: 2014-04-29
My previous question was not answered. Please see more details below.
I'm trying to run this monitor as a TV set (AV monitor) via HDMI from my blu-ray DVD player or Mac Computer. I keep getting a notice stating that the resolution of my video card is not set correctly. HDMI can only display in 1920x1080 resolution. What this monitor is doing is stretching the 1920x1080 image across the whole 2560x1080 monitor width. What I want instead is for the monitor to show the proper black vertical bars on the left and right with the correct 1920x1080 resolution, no stretching. Is this monitor capable of this?
We appreciate your interest in this monitor. It may be possible to display an image in the format you have mentioned. Press the MENU button and scroll over to RATIO. Try using the 1:1 setting. If such an adjustment is available, this will be the setting to use. If additional assistance is needed, please contact our Customer Interactive Center at 800-243-0000.
Date published: 2014-03-17