Adjust graphics display
Graphics are stretched out wider when displayed on this monitor in comparison to my macbook pro giving me a "fatter" presentation than the actual image.
How do I resolve this?
We regret the inconvenience you have experienced with this monitor. The appearance of images on this screen will depend upon the resolution settings of the video card on your computer. Check these settings to ensure they are compatible. For additional assistance, please contact our Customer Interactive Center at 800-243-0000.
Date published: 2015-09-12
Is the refresh rate really 75Hz?
I was curious if the listing of 75Hz as the refresh rate is correct, on places like BestBuy.com. I just bought this monitor and upon setting it up today with a DisplayPort cable (not HDMI), both Windows and Nvidia Control Panel show the maximum refresh rate to be only 60Hz.
Is this supposed to be the case?
We appreciate your interest in this monitor. According to the information listed on page 46 of the owner’s manual, a 75Hz Refresh Rate is available at resolutions of 640x480, 800x600 and 1152x864. The maximum resolution of 2560x1080 is available only at 60Hz. The Refresh Rate is to be a setting of the video card of the computer.
Date published: 2015-07-29
What is needed get this to work with a computer, I have a standard VGA HD 15 output on the laptop, and a cable to go to HDMI
We appreciate your interest in this monitor. If a conversion cable is already in place, between the 15-pin VGA port and the HDMI monitor port, then all that remains is a compatible video resolution. Such resolutions can be found on page 46 of your owner’s manual. These will need to be set on the computer/laptop itself, in order to display the picture properly on the screen.
Date published: 2015-06-17
How can I get max resolution on this monitor via DVI?
It appears that the max resolution on this monitor is not supported via the HDMI ports. How can I connect from a PC DVI out to this monitor to get full resolution?
The maximum resolution of 2560 x 1080 @ 60 Hz is supported via the DVI-D, HDMI and the DisplayPort as shown in the chart on page 46 of your owner's manual for the LG 29" Class 21:9 UltraWide™ IPS LED Monitor (29" Diagonal), Model # 29UM55-P. If you're not getting the full resolution you may need to check your video card or your cables...^IFV
Date published: 2018-03-19