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LG LMXC23746S Customer Reviews

23 cu. ft. French Door Counter-Depth Refrigerator

LMXC23746S

$3699.99

$2999.99

Rated 2 out of 5 by from Compresser broke in 3 yrs Thought it was a good product to buy and it was recomended. Had some nice features.
Date published: 2019-06-03
Rated 1 out of 5 by from Worst Customer Service Ever! I have had this refrigerator for three years, and I'm already having issues with it. It is not maintaining temperature and the ice maker has stopped working. I have called customer service several times, and talking to them is a complete waste of time, and an effort in frustration. The agents are obviously reading a script of questions, which was fine for the first call. However, when the problem was not fixed by the service technician they sent out, trying to explain this to the agent was almost impossible. It took me almost 30 minutes of repeated explanation. They sent the service person back but did not tell them anything I said, so when he arrived he said the refrigerators sometimes come from the factory low on Freon and it just needed a charge. A week later I'm still having the same issue, call customer service again, only to be put on hold 6 times over 25 minutes, to be told that a service technician appointment cannot be found and someone would have to call me back within the week when something becomes available. This is completely unacceptable, and without a doubt the worst customer experience ever. From this experience alone I will never buy another LG product.
Date published: 2019-05-21
Rated 5 out of 5 by from Love the custom chill drawer!!! I've had this refrigerator for about two months now, and I absolutely love it!! This counter depth refrigerator, transformed my kitchen. We host many parties, and our old fridge stuck out, and when we opened the refrigerator door, we would block the walkway, for our guest. Now with the counter-depth fridge, our guest can walk between an open fridge and the kitchen island. The black stainless steel makes for a sleek new look and blends in with our black appliances and black granite countertop. The best part of this refrigerator is the custom chill drawer. It displays my meal prep entrees so perfectly. I've seen other french-door refrigerator, what a waste if it is a dual freezer. Although the refrigerator is smaller than the standard fridge, it seems more roomy, because of the refrigerator drawer, the hidden compartments built in the fridge for smaller items, and the wide, shallow space inside. Perfect because all the items are displayed, and refrigerated items won't get lost in the back. It fits our needs, for our family of three.
Date published: 2019-05-05
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