At a Glance
- I see a message saying “Unsupported file.”
Try this
Play a video file on your PC.
Try playing the file with a player on your PC and make sure the file is not corrupted.
Check the supported resolution, video/audio codec, and frame size.
※ Depending on the TV model, the supported specifications may differ.
※ Please consult the user manual for the playback requirements. Codec updates are not supported.
Supported video files
- Maximum resolution: 1920 x 1080 @30p
| File extension | Codec | |
|---|---|---|
| asf wmv |
Video | VC-1 AdvancedProfile, VC-1 Simple and Main Profile |
| Audio | WMA Standard, WMA 9 Professional | |
| divx avi |
Video | DivX3.11,DivX4, DivX5, DivX6, XViD, H.264/AVC, Motion Jpeg |
| Audio | MPEG-1 LayerI, II, MPEG-1 Layer III (MP3), Dolby Digital, Dolby Digital Plus, LPCM, ADPCM, DTS |
|
| mp4 m4v mov |
Video | H.264/AVC, MPEG-4 Part 2 |
| Audio | AAC | |
| mkv | Video | H.264/AVC |
| Audio | HE-AAC, DolbyDigital | |
| ts trp tp mts m2ts |
Video | H.264/AVC, MPEG-2, VC-1 |
| Audio | MPEG-1 LayerI, II, MPEG-1 Layer III (MP3) Dolby Digital, Dolby Digital Plus, AAC |
|
| mpg mpeg |
Video | MPEG-1 |
| Audio | MPEG-1 LayerI, II | |
| vob | Video | MPEG-1,MPEG-2 |
| Audio | DolbyDigital, MPEG-1 Layer I, II, DVD-LPCM | |
Move left or right to check the content.
* Bit rate range : within 32 kbps ~ 320 kbps (MP3)
* Caption file extension : *.smi/*.srt/*.sub(MicroDVD, SubViewer1.0/2.0/*.ass/*.ssa/*.txt(TMPlayer) / *.psb(PowerDivx)
* Caption file extension : *.smi/*.srt/*.sub(MicroDVD, SubViewer1.0/2.0/*.ass/*.ssa/*.txt(TMPlayer) / *.psb(PowerDivx)
Warning!
Product specifications may vary among models, so please consult the user manual for the supported file types.
All requirements, including video/audio codec, resolution, and file name extension, must be satisfied for normal functioning.
All requirements, including video/audio codec, resolution, and file name extension, must be satisfied for normal functioning.
This guide was created for all models, so the images or content may be different from your product.
