Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product

[LG top load washing machine power] The power is turned off during use.

  • Troubleshooting

When the circuit breaker trips, power is not supplied.
If you purchase a power strip for the outlet, it must be 250V [voltage]/15A [ampere] or higher and cannot be used with other devices with a large capacity [microwave oven, iron, hair dryer, etc.].
Sometimes, power may not be supplied if the outlet is faulty or a power strip with a low capacity [12A] is used.

Try this

If you are using a power strip [multi-tap], unplug the cord and plug it into a dedicated outlet on the wall to check, or connect another power strip to check.

➔ When power is supplied, check product operation.

If power is not supplied, it is necessary to check whether there is an outage or the circuit breaker has tripped.

➔ Plug in another product [dryer or cell phone charger] to see if power is supplied.

For a built-in product, if there is no abnormality in the circuit breaker after checking, it should be checked by a service technician.

Plug the hair dryer into the outlet and check if it's OK

➔ When connecting the power cord, connect it directly to an outlet on the wall.

Products with a large capacity, such as lightwave ovens and electric frying pans, should not be connected together.
It is not recommended to connect the power cord using a power strip.

Multi-Power Outlet Unavailable Description

➔ If a power strip must be used

Use a product with a capacity of 12 amperes (12A) or more for the single outlet.
Use a product equipped with an On/Off switch.
Use it only for the washing machine and avoid sharing it with other products.
Use a grounded outlet.
Never use home-made outlets.

※ The circuit breaker may trip due to overloading.

Explain how to turn on the short circuit breaker

If power is not supplied, the electrical wiring should be checked.
In an apartment building, contact with apartment management, and for general housing, contact a professional service provider.

This guide was created for all models, so the images or content may be different from your product.

*Required question

Related Help Library

See more