1. Check the light.

    Open the dryer door and locate the drum light inside the unit. If the light is ON but the unit will not power ON, the unit will require a repair service. Please visit our Request a Repair page.

    If the light is OFF, then proceed to the next step below.

  2. Check power connection.

    For electric dyers, check the power cord connection at the back of the unit and the power connection at the terminal block. Ensure that power is getting to the unit efficiently.

  3. Circuit Breaker.

    Turn OFF the circuit breaker, wait for 5 seconds, then turn the breaker back ON.

    Check the drum light again. Is it ON now?

    Light is ONLight is OFF
    the circuit breaker

    NOTE: Gas units are usually installed with a single circuit breaker but electric units use two.

  4. Restart the unit.

    Try to power and start the unit, if the unit works as expected, then the issue is resolved. Otherwise, the unit will require a repair service. Please visit our Request a Repair page.

  5. Perform hard reset.

    • Unplug the dryer.

    • While the dryer is unplugged, PRESS and HOLD the POWER/START button for 5 seconds, then hold down the PLAY/PAUSE button for 5 seconds.

    Plug the unit back in and check if the light and the unit come back ON. If the unit does not power ON, it will require a repair service. Please visit our Request a Repair page.

    NOTE: Some power outlets are sometimes controlled by light switches on the wall. Ensure to turn the light switch ON.